Emergency Behavioral Health Navigator

Brown Medicine; Taunton (MA); On-site; USD 68,000 - 112,000; Full time

Job summary

Brown University Health is seeking a Behavioral Health Navigator to support patients in the Emergency Department experiencing acute psychological distress. You will perform risk assessments, design crisis interventions, and connect patients with ongoing care resources.

In a fast-paced hospital setting, you will collaborate with ED staff, provide patient and family education, and ensure documentation complies with HIPAA and regulatory standards while helping coordinate transitions to appropriate

Qualifications

• Master’s degree or higher in a mental health discipline.
• Massachusetts-licensed clinician (LICSW/LMHC) required.
• 3–5 years of clinical experience, preferably in a hospital setting.

Responsibilities

• Conduits initial emergency interviews and diagnostic evaluations to determine level of care.
• Obtain collateral information from family, providers, police, and state agencies to support decision-making.
• Conduct re-evaluations and mental status updates and document according to state and insurance regulations.
• Submit EPIA forms to DMH to expedite inpatient admissions for those boarding in the ED for extended periods of time.
• Work collaboratively with Access Clinicians in coordinating patient dispositions and referrals.
• Provide patient and families with education on the inpatient bed search process.
• Facilitate meetings with outside agencies when necessary for discharge planning.
• Provide lower level of care referrals for patients who do not require an inpatient bed search (IOP, PHP, OP, MCI, etc.).
• Collaborate with ED physicians and nurses on patient care plans.
• Consult with ED psychiatrist and nurses during daily rounds.
• Document assessments, interventions, and plans in the EMR according to HIPPA, industry, and compliance standards.
• Complete insurance authorizations of inpatient psychiatric admissions.
• Perform other duties as assigned.

Skills

Strong communication skills

Resilience

Collaboration

Education

Master’s degree or higher in a mental health discipline

Massachusetts clinical license (LICSW/LMHC)

Job description

Brown University Health is seeking a Behavioral Health Navigator to support patients in the Emergency Department experiencing acute psychological distress. You will perform risk assessments, design crisis interventions, and connect patients with ongoing care resources.

In a fast-paced hospital setting, you will collaborate with ED staff, provide patient and family education, and ensure documentation complies with HIPAA and regulatory standards while helping coordinate transitions to appropriate