Emergency Assistance Supervisor

Equus Workforce Solutions; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Equus Workforce Solutions seeks a supervisor to oversee Emergency Assistance (EA) program operations in Milwaukee. You will supervise EA staff, ensure timely processing of applications for families in crisis, and monitor performance and compliance with EA guidelines.

The role requires an Associate’s degree with at least 3 years in program coordination or related field, and proficiency with CARES, WWP, and state systems.

Qualifications

• Associate’s degree in public administration, Human Services, or related field.
• Minimum of 3 years of experience in program coordination, training, or technical support.
• Proficiency in CARES, WWP, and other state systems.
• Strong organizational and communication skills.
• Experience supervising staff and managing program operations.

Responsibilities

• Supervises Emergency Assistance (EA) program operations.
• Ensure timely and accurate processing of EA applications for families in crisis.
• Monitor program performance and compliance with EA guidelines.

Skills

Strong organizational

Strong communication

Staff supervision

CARES/WWP systems

Education

Associate’s degree

Bachelor’s degree preferred

Job description

Company Description

At APM, we live our values of iCARE – Integrity, Customer focus, Accountability, Respect, and Excellence – in everything we do. We are a purpose-driven organisation where procurement decisions directly impact the people and communities we serve.

Company Description

At APM, we live our values of iCARE – Integrity, Customer focus, Accountability, Respect, and Excellence – in everything we do. We are a purpose-driven organisation where procurement decisions directly impact the people and communities we serve.

In the US, our services span rehabilitation, employment, allied health, and community support. What we procure—from clinical supplies and assistive technologies to professional services and digital platforms—enables our teams to deliver life-changing outcomes every day.

Joining APM means being part of a global team that values impact and inclusion. You’ll work in a environment where your expertise will help shape a procurement function that is not only commercially strong but socially meaningful.

Job Description

Supervises Emergency Assistance (EA) program operations.

• Supervise EA program operations and staff.
• Ensure timely and accurate processing of EA applications for families in crisis.
• Monitor program performance and compliance with EA guidelines.

Qualifications

Required

• Associate’s degree in public administration, Human Services, or related field.
• Minimum of 3 years of experience in program coordination, training, or technical support.
• Proficiency in CARES, WWP, and other state systems.
• Strong organizational and communication skills.
• Experience supervising staff and managing program operations.

Preferred

• Bachelor’s degree in a related field.
• Experience with W-2 and Emergency Assistance programs.
• Familiarity with local workforce development and public assistance programs.
• Bilingual (Spanish or Hmong) a plus.

Additional Information

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.