Emergency Animal Control Dispatcher

Walker-County-Government; Chickamauga (GA); In loco; USD 38.000 - 54.000; Tempo pieno

Descrizione del lavoro

Walker County Government seeks an Animal Control Dispatcher to receive, document, prioritize, and dispatch animal control calls within Walker County, GA. You will serve as the primary contact between the public, officers, law enforcement, EMS, and county departments regarding animal-related issues.

The role requires sound judgment, effective communication, and the ability to stay calm in stressful situations while maintaining detailed records and providing professional service.

Competenze

• High school diploma or GED required.
• 2+ years in administrative support, clerical work, customer service, or office management preferred.
• Experience in animal welfare, animal services, or local government preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Valid Georgia driver's license.

Mansioni

• Answer incoming telephone calls, radio communications, and other requests for animal control services.
• Receive, document, and prioritize complaints involving stray animals, aggressive animals, animal bites, welfare concerns, injured animals, livestock on roadways, and other incidents.
• Obtain accurate information from callers (names, contacts, locations, animal descriptions, safety risks).
• Dispatch animal control officers to service calls based on priority, officer availability, and public safety.

Conoscenze

Verbal Communication

Written Communication

Data Entry

Decision Making

Calm Under Pressure

Multitasking

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Walker County Government seeks an Animal Control Dispatcher to receive, document, prioritize, and dispatch animal control calls within Walker County, GA. You will serve as the primary contact between the public, officers, law enforcement, EMS, and county departments regarding animal-related issues.

The role requires sound judgment, effective communication, and the ability to stay calm in stressful situations while maintaining detailed records and providing professional service.