Embroidery Team Lead — Drive Quality & Efficiency

AO Swag; Coppell (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

AO Swag in Coppell, TX is seeking an Embroidery Team Lead to oversee daily embroidery operations, ensure production targets are met, and maintain high-quality standards in a fast-paced production environment.

You will train and guide team members, coordinate job assignments to maximize efficiency, troubleshoot machines, monitor quality, report performance metrics to management, and ensure safety and organization on the shop floor.

Qualifications

• Previous experience in embroidery production.
• Experience with multi-head machines, preferably ZSK.
• Strong knowledge of embroidery machines and production processes.
• Prior leadership or supervisory experience preferred.
• Bilingual in English and Spanish (Preferred).
• Strong attention to detail and commitment to quality.
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to pass a background check.

Responsibilities

• Lead and support the embroidery team to meet daily production targets and deadlines.
• Operate embroidery machines and assist with complex or high-priority orders as needed.
• Monitor quality control to ensure all products meet company standards.
• Train, coach, and mentor team members on processes, equipment, and best practices.
• Coordinate job assignments and workflow to maximize efficiency.
• Troubleshoot machine issues and elevate maintenance needs when necessary.
• Maintain a clean, organized, and safe work environment.
• Track production progress and report on performance metrics to management.
• Other duties as assigned.

Skills

Embroidery production

Leadership

Multi-head machines

English/Spanish bilingual

Quality control

Time management

Tools

ZSK multi-head embroidery machines

Job description

AO Swag in Coppell, TX is seeking an Embroidery Team Lead to oversee daily embroidery operations, ensure production targets are met, and maintain high-quality standards in a fast-paced production environment.

You will train and guide team members, coordinate job assignments to maximize efficiency, troubleshoot machines, monitor quality, report performance metrics to management, and ensure safety and organization on the shop floor.