Embroidery/Customization Associate

Barrett Distribution Centers, Inc.; Olive Branch (MS); On-site; USD 26,000 - 29,000; Full time

Job summary

Barrett Distribution Centers, Inc. in Olive Branch, MS seeks an Embroidery/Customization Associate to set up embroidery machines, troubleshoot equipment, and ensure projects meet client specifications. Work schedule: Sunday-Thursday, 4:30pm–1:15am. Compensation is $19.50/hour.

Responsibilities include loading threads, preparing garments, verifying specs, and maintaining quality standards. Join a fast-growing logistics team focused on customization and efficiency.

Qualifications

• 1-2 years’ proven experience operating embroidery machines.
• Experience as an embroidery machine operator or similar is strongly preferred.
• Excellent troubleshooting and analytical skills.
• Ability to read, write and communicate in English (Bilingual Spanish/English skills preferred).
• Must be able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Set up embroidery machines and select tools and materials.
• Review work orders to verify garment specs, design placement, thread colors, and customer requirements.
• Prepare garments by hooping, stabilizing, and aligning materials accurately.
• Select and load appropriate threads, bobbins, backing, and other materials for efficient workflow.
• Input and adjust design files in machine software, ensuring correct size, orientation, and thread sequence.
• Operate single-head and multi-head embroidery machines according to company standards.
• Inspect finished items for accuracy, tension quality, stitching consistency, and correct color usage.
• Ensure all designs meet customer specifications and company quality standards.

Skills

Embroidery machine operation

Troubleshooting

English communication

Reading & following instructions

Education

High School Diploma/GED

Job description

Who We Are

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position

The Embroidery/Customization Associate reporting to the reporting to the Supervisor/Assistant Operations Manager, is responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to clients' specifications.

This position works Sunday-Thursday, from 4:30pm- 1:15am.

The compensation for this role is $19.50/hour.

How You'll Make An Impact

• Customize products using embroidery, monogramming, engraving, laser, pad printing, and related equipment.
• Review work orders to verify garment specifications, design placement, thread colors, and customer requirements.
• Prepare garments by hooping, stabilizing, and aligning materials accurately.
• Select and load appropriate threads, bobbins, backing, and other materials for efficient workflow.
• Input and adjust design files in machine software, ensuring correct size, orientation, and thread sequence.
• Operate single-head and multi-head embroidery machines according to company standards.
• Inspect finished items for accuracy, tension quality, stitching consistency, and correct color usage.
• Ensure all designs meet customer specifications and company quality standards.
• Identify and distinguish vendor defects from internal errors and notify supervisors promptly.
• Correct or repair issues such as misalignment, skipped stitches, thread breaks, or incomplete stitching.
• Trim excess threads and backing, and steam or press items to remove hoop marks and Monitor machine performance and troubleshoot minor issues to minimize downtime.
• Perform routine cleaning, servicing, and maintenance as required.
• Follow instructional manuals for proper troubleshooting and repair processes.
• Report mechanical problems, inventory shortages, or equipment concerns to supervisors.
• Maintain accurate tracking records for all work orders and completed items.
• Package finished products according to order and shipping requirements.
• Provide suggestions regarding design, thread/fabric selection, and placement when appropriate.
• Assist with inventory inspections and reordering needs.
• Train and support new team members as needed.
• Communicate with internal teams or clients to ensure timely completion and delivery of orders.
• Perform other duties as assigned.

Qualifications

• High School Diploma/GED required
• 1-2 years’ proven experience operating embroidery machines
• Experience as an embroidery machine operator or similar is strongly preferred
• Excellent troubleshooting and analytical skills.
• Ability to read, write and communicate in English (Bilingual Spanish/English skills preferred).
• Must be able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to balance competing priorities and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.