Embedded Electronic Security Technician

Kastle Systems International, LLC; Michigan; On-site; USD 40,000 - 70,000; Full time

Job summary

i2G Systems is seeking an Embedded Electronic Security Technician to be embedded within multiple datacentres for ongoing maintenance of electronic security devices and door hardware.

The role focuses on live building environments, requires independent work with minimal supervision, and involves coordinating with client personnel and external vendors. Expect daily updates on ticket work and collaboration with the team manager.

Qualifications

• Experience with access control systems (Genetec, Lenel, Mercury) preferred.
• Sentra Intrusion Detection and CCTV experience is relevant.
• Familiarity with diagnostic tools and measurement devices.
• Ability to operate lift equipment daily.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Independent work and collaboration in a team.

Responsibilities

• Execute, track, and update ticket assignments.
• Maintain professional client interactions and strong communications.
• Coordinate with stakeholders involved with tickets.
• Read specifications and document systems accurately.
• Record changes for change management.
• Provide user training when needed.
• Ensure repairs are tested and accepted with client.
• Perform other duties as assigned.

Skills

Access control systems

Genetec

Lenel

Mercury

Intrusion detection

CCTV systems

Diagnostic tools

Multimeter

Cable tester

Line toner

Microsoft Office

Teamwork

Tools

Multimeter

Line Toner

Cable Tester

Boom lift

Scissor lift

Job description

Overview

Together, We Enhance Innovation and Growth

i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.

i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.

This position will be embedded within multiple datacentres to provide ongoing maintenance and repair of electronic security devices and door hardware. Focusing on live building environments, technicians will be working alongside client personnel, external vendors, and their clients. A successful Embedded Electronic Security Technician can work independently, with minimal supervision, provide daily updates of ticket work performed, and reach out to his team manager for support as needed.

Responsibilities

• Execute, track, and update ticket assignments.
• Be professional in client interactions with focus on excellent communications.
• Coordinate with other stakeholders who may need to be involved with tickets.
• Read and understand written specifications, drawings and controlling documents. Maintain current and accurate documentation of systems.
• Record changes made to systems for accurate change management.
• Perform user training, as required, when improper user operation is observed.
• Perform all work in a manner consistent with policies, procedures, and standards.
• Ensure repairs are tested with client and accepted before closing tickets.
• Perform other duties as assigned.

Qualifications

• Working knowledge of general access control systems. Genetec, Lenel, and Mercury knowledge is strongly preferred.
• Sentra Intrusion Detection and CCTV experience will be most relevant
• Effectively utilize diagnostic tools, such as a Multimeter, Line Toner, Cable Tester, etc.
• Utilize boom and scissor lift equipment and/or platform ladders on a daily basis.
• Skills/experience using Microsoft Office applications including Outlook, Word, Excel, etc.
• Ability to be creative and resourceful in obtaining solutions to uncommon applications.
• Ability to effectively work independently and in a team atmosphere.
• Strong organization skills, time management, and attention to detail.
• Proficient verbal and written communications skills.
• Ability to manage multiple priorities within a fast-paced environment.
• Customer focus and a strong commitment to client satisfaction.

Company Overview

This is a Technician job opportuity with i2G Systems. Learn more about i2G Systems: https://www.i2gsystems.com

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/