Embassy Suites Rockford Riverfront - Setup Attendant-Banquets

Aimbridge Hospitality; Rockford (IL); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Embassy Suites Rockford Riverfront in Rockford, IL is seeking a Banquet Set-up Attendant to transform event spaces into memorable experiences. You will set up banquet tables, assist with service, and ensure spaces are guest-ready with precision and speed.

This role requires reliability, strong guest service, and the ability to work nights or weekends. Safety and teamwork are essential as you help our hotel deliver outstanding events and maintain a welcoming atmosphere for guests.

Qualifications

• Three to six months of related experience.
• Proficiency in reading, writing, and speaking the English language.
• Strong customer service skills with the ability to manage difficult or emotional situations and respond promptly to guest needs.
• Ability to meet work schedule demands, including occasional work outside of regular hours based on business needs.

Responsibilities

• Guest Experience Excellence - Deliver warm, enthusiastic service that makes every guest feel like a VIP.
• Master of the Details - From polished banquet setups to spotless cleanups, you keep every space organized and event-ready.
• Clear Communicator - Menus, questions, orders—you handle them all with clarity and professionalism.
• Schedule Savvy - Whether it’s a busy weekend or a late-night shift, you manage your time like a pro.
• Safety First - You’re always alert, following safety protocols and reporting concerns promptly.

Skills

Customer service

English proficiency

Schedule flexibility

Job description

Embassy Suites Rockford Riverfront - Setup Attendant-Banquets

Address: 416 South Main Street, Rockford, IL, 61101, US

Compensation: $15.00/hour

Job Type: Regular

Join Our Team as a Banquet Set-up Attendant!

Ready to roll up your sleeves and help make magic happen? As a Banquet Set-up Attendant, you’re the behind-the-scenes hero who transforms empty spaces into unforgettable event experiences! From setting the stage for elegant dinners to clearing the way for the next big celebration, you’ll keep things running smoothly with precision, speed, and a great attitude. You’ll thrive in the buzz of varied shifts—including nights and weekends—and be a key player in our hotel’s event success. If you love being part of a fast-paced team and take pride in creating wow-worthy moments, this gig’s got your name on it!

Key Skills / Responsibilities

• Guest Experience Excellence - Deliver warm, enthusiastic service that makes every guest feel like a VIP. You’re the welcoming presence that sets the tone and ensures every need is met with care and speed.
• Master of the Details - From polished banquet setups to spotless cleanups, you keep every space organized and event-ready. Your precision ensures nothing is out of place and everything is secured post-event.
• Clear Communicator - Menus, questions, orders—you handle them all with clarity and professionalism. Your confident delivery keeps guests informed and satisfied.
• Schedule Savvy - Whether it’s a busy weekend or a late-night shift, you manage your time like a pro. You adapt to the rhythm of the hotel and keep things moving smoothly.
• Safety First - You’re always alert, following safety protocols and reporting concerns promptly. With proper equipment use and a watchful eye, you help maintain a secure environment for all.

Qualifications

• Three to six months of related experience, or an equivalent combination of training and experience.
• Proficiency in reading, writing, and speaking the English language.
• Strong customer service skills with the ability to manage difficult or emotional situations and respond promptly to guest needs.
• Ability to meet work schedule demands, including occasional work outside of regular hours based on business needs.

Benefits (after initial waiting period)

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

At Embassy Suites Rockford Riverfront, we believe great hospitality begins with a team that feels valued, supported, and connected. We celebrate birthdays, work anniversaries, and team achievements, ensuring every associate feels appreciated for the contributions they make each day. Our hotel offers a welcoming atmosphere where teamwork, growth, and community come together. Every day brings opportunities to make an impact, develop new skills, and be part of a team that supports your success.