OTTO Quotes is seeking an experienced Email Deliverability & ESP Partnerships Manager to own and scale the technical foundation of our email channel. This role is responsible for maximizing inbox placement, maintaining sender reputation, managing ESP relationships, and developing long-term deliverability strategies that support high-volume lead generation programs.
The ideal candidate has extensive hands‑on experience managing deliverability across large‑scale email operations and has established direct relationships with major Email Service Providers (ESPs), mailbox providers, and deliverability teams. This person understands the technical, operational, and strategic components of email infrastructure and can proactively identify and resolve deliverability challenges before they impact performance. We are seeking someone who can serve as the internal subject matter expert on email deliverability while acting as a key external point of contact with ESP partners.
Key Responsibiliti
- esOwn and manage OTTO's email deliverability strategy across domains, IPs, and sending infrastructur
- e.Develop and maintain direct relationships with ESP account teams, deliverability specialists, and platform partner
- s.Serve as the primary point of contact for deliverability escalations, account health issues, and inbox placement challenge
- s.Implement and maintain email authentication protocols including SPF, DKIM, DMARC, and related best practice
- s.Monitor sender reputation, inbox placement, complaint rates, bounce rates, and other key deliverability indicator
- s.Lead testing, experimentation, and optimization efforts across both deliverability and campaign performance to improve inbox placement, engagement, conversion rates, and overall lead generation result
- s.Monitor and optimize key performance indicators including inbox placement, sender reputation, open rates, click‑through rates, conversions, complaint rates, and lead qualit
- y.Analyze deliverability, engagement, and conversion data to identify opportunities for growth and implement strategies that improve both email performance and business outcome
- s.Partner with internal marketing and operations teams to ensure email programs align with business objectives while maintaining strong sender healt
- h.Stay current on mailbox provider requirements, industry regulations, and emerging deliverability best practice
Qualificati
- ons5+ years of experience in email deliverability, email operations, or technical email marketi
- ng.Demonstrated experience managing high-volume email programs and sender infrastructu
- re.Established relationships with major ESPs and deliverability tea
- ms.Deep understanding of email authentication standards, sender reputation management, and inbox placement optimiz
- ion.Strong knowledge of Gmail, Yahoo, Microsoft, and other major mailbox provider requirements and best practic
- es.Experience managing IP and domain reputation, warming strategies, and remediation effor
- ts.Ability to analyze technical deliverability data and translate findings into actionable recommendatio
- ns.Strong communication skills with the ability to collaborate across technical and non‑technical tea
Preferred Experi
- enceExperience in lead generation, performance marketing, or customer acquisition environme
- nts.Experience managing multiple domains, brands, or high-volume sending prog
- ams.Familiarity with email compliance requirements including CAN‑SPAM, TCPA, and related regulati
- ons.Experience leading ESP evaluations, migrations, and vendor negotiati
What Success Looks
- LikeImproved inbox placement and sender reputation across all sending dom
- ains.Strong, productive relationships with ESP and deliverability part
- ners.Reduced deliverability incidents and faster resolution of is
- sues.Scalable email infrastructure that supports continued gr
- owth.Consistent monitoring, reporting, and optimization of deliverability perform
OTTO Quotes is looking for a proven deliverability specialist who can serve as both a strategic advisor and hands‑on operator, ensuring our email programs maintain strong inbox placement while supporting the growth of our lead generation bus
iness.