Email Developer

CustomerHD; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

CustomerHD BPO is seeking an Email Developer to join our team and bring email campaigns to life. You’ll work with designers, strategists, and marketing teams to build emails that look great, work properly, and display correctly across Gmail, Outlook, Apple Mail, mobile devices, and other platforms.

This role rewards coding, problem-solving, and attention to detail. You’ll turn designs into working emails, test across platforms, and help optimize templates while collaborating with colleagues to

Qualifications

• 2+ years of experience developing/coding emails.
• Strong knowledge of HTML and CSS.
• Experience building responsive emails.
• Understanding of cross‑platform rendering differences.
• Strong attention to detail.
• Ability to troubleshoot coding/formatting issues.
• Ability to turn designs into working emails.
• Good communication and teamwork skills.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Build responsive email templates using HTML and CSS.
• Turn email designs into fully functional campaigns.
• Ensure emails render well on desktop, tablet, and mobile.
• Test emails across Gmail, Outlook, Apple Mail, Yahoo, etc.
• Troubleshoot formatting and rendering issues.
• Collaborate with designers and marketing teams.
• Maintain fidelity to original design and brand.
• Review emails for errors before sending; improve templates/practices.
• Use AI tools to enhance efficiency when appropriate.

Skills

Email coding

HTML

CSS

Responsive emails

Cross‑platform rendering

Detail oriented

Troubleshooting

Design to email

Teamwork

Tools

Klaviyo

HubSpot

Job description

Why CustomerHD BPO?

• Paid on time, EVERY TIME!
• Full hourly rate paid training
• Daily training cash bonus for the first week
• Taxi Services provided for the first week & during off-hours (shifts starting at or before 7:00 AM, or ending at or after 8:00 PM)
• Complimentary meal on your first day
• Foosball tables and games in office
• Casual dress code
• Recognition program offering dotbox donuts, CHD swag, food and grocery vouchers, phone top-up cards, and more
• Employee of the month, quarter, and year awards with bonuses
• Vacation & sick leave benefits
• Company swag provided
• Volunteer opportunities

Hear From Our Team:

"I like the positive energy of my team and the help our Team Lead is always willing to give."

"The bosses are very welcoming and friendly. In many workplaces, higher-level staff can be distant or unapproachable toward employees in non-managerial roles. However, at CustomerHD BPO, leadership is kind, approachable, and treats all employees with respect and dignity."

"I LOVE this job because this is the only place that accepted me as a junior college student. I am able to work around my school schedule. THANK YOU FOR THE OPPORTUNITY."

"What I like about CustomerHD BPO is that it offers a new experience in the BPO industry — it is less stressful and more enjoyable than others. I am really enjoying the experience and thankful for the opportunity to work with this company."

About CustomerHD

CustomerHD headquarters is located in Raleigh, NC USA, and recently expanded to Belize City! We are a BPO determined to change the perception of "call centers" and "BPOs". Yes, we do email, phone and chat support for our clients, but we differentiate ourselves by investing in our people and work environment! We create a needed & known atmosphere to foster your growth to help you meet your ongoing professional and personal goals, all while making your experience as gratifying as possible with empowerment to think and solve problems, with some fun in the mix. That’s Custom erHD BPO.

About the Role:

About the Role

Are you someone who knows how to turn a design into a beautiful, working email using HTML and CSS?

We are looking for an Email Developer to join our team and bring email campaigns to life. You’ll work with designers, strategists, and marketing teams to build emails that look great, work properly, and display correctly across Gmail, Outlook, Apple Mail, mobile devices, and other email platforms.

This is a great opportunity for someone who enjoys coding, problem-solving, and making sure every detail looks right.

What You'll Do

• Build responsive email templates using HTML and CSS
• Turn email designs into fully functional email campaigns
• Make sure emails look great on desktop, tablet, and mobile
• Test emails across platforms such as Gmail, Outlook, Apple Mail, and Yahoo
• Troubleshoot formatting and rendering issues
• Work closely with designers and marketing teams
• Make sure emails match the original design and brand
• Check emails for errors before they are sent to customersHelp improve email templates, processes, and workflow
• Use AI tools when appropriate to improve efficiency and productivity

What We're Looking For

Must Have

• 2+ years of experience developing/coding emails
• Strong knowledge of HTML and CSS
• Experience building responsive emails
• Understanding of how emails render differently across platforms
• Strong attention to detail
• Ability to troubleshoot coding and formatting issues
• Ability to take a design and turn it into a working email
• Good communication and teamwork skillsAbility to manage multiple projects and deadlines

Nice to Have

• Experience with Klaviyo, HubSpot, or similar email platforms
• Experience with email testing or QA tools
• Experience working with marketing or creative teams
• Experience using AI tools for development and productivity
• Degree or training in Computer Science, Web Development, or a related field

Equivalent professional experience is welcome. A degree is not required if you have the right skills and experience.

The Person Who Will Succeed in This Role

You don't have to know everything—but you should be someone who:

• Loves coding and solving problems
• Notices the little things others might miss
• Takes pride in clean, organized work
• Can look at a design and figure out how to build it
• Is comfortable testing and fixing things until they work
• Can work independently but enjoys being part of a team
• Is willing to learn and stay up to date with new tools and technology

Why Join Us?

You’ll have the opportunity to work alongside designers, strategists, and marketing professionals, build your technical skills, and work on real email campaigns for clients.

If you enjoy HTML, CSS, email development, and turning creative ideas into something that actually works, we'd love to hear from you.