Regulatory Affairs Specialist

Mindlance; Illinois; On-site; USD 63,369 - 68,880; Full time

Job summary

A leading marketing consultancy is seeking an Associate Recruitment Manager for a hybrid role in Lake County, IL. This 12-month contract involves managing CRM brand engagements, collaborating across departments, and optimizing marketing campaigns. The ideal candidate will have expertise in CRM email marketing within a pharmaceutical setting, strong communication skills, and the ability to lead multiple projects. This position offers a competitive pay range of $46.00/hr to $50.00/hr based on experience.

Qualifications

• 3-5 years of experience in Database Marketing, CRM, Email, Digital, Direct Mail.
• Minimum of 3 years client service or account management experience.
• Enthusiastic and solution-oriented attitude.

Responsibilities

• Manage brand CRM engagements and ensure on-time execution.
• Work with multiple departments to meet project requirements.
• Monitor campaign performance and make recommendations for engagement.

Skills

CRM Email marketing experience in Pharma

Ability to pull and drive insights from Data

Experience in SmartSheet or Asana

Account or response management experience

Excellent communication skills

Education

Bachelor’s Degree in Business or Marketing

Tools

Microsoft Office Software

Job description

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This range is provided by Mindlance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$46.00/hr - $50.00/hr

Associate Recruitment Manager

Position Title: HCP CRM Campaign Operations Project Manager

Location: Lake County, IL - Hybrid (3 days in-office)

Length of Contract: 12 Months Contracts (possible extension)

What are the top 3-5 skills, experience or education required for this position:

1. CRM Email marketing experience in an Pharma agency setting (familiarity with Med/Reg process & systems; Veeva Promomats, Marketo a plus)

3. Ability to pull and drive strategic insights from Data

4. Experience driving and documenting process enhancements

5. Background in SmartSheet or Asana

Job Description

Client's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our clients portfolio.

Responsibilities

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.

• Learn the business for the respective therapeutic areas/brands

• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.

• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.

• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.

• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.

• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.

• Prepare quarterly campaign audits and campaign performance SLAs and review with Associate Director

• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary

• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.

• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.

• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders

• Positive “all for one” approach to team deliverables and priorities.

• Builds strong relationships to enable higher performance.

• Learns, fast, grasps the “essence” and can change course quickly where indicated.

• Raises the bar and is never satisfied with the status quo.

• Creates a learning environment and open to suggestions.

• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

• Significant Work Activities -Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Qualifications

Bachelor’s Degree in Business or Marketing or equivalent experience

3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience

Minimum of 3 years of hands-on work experience in client service, account or response management discipline

Digital marketing or interactive agency experience is a plus

Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.

Excellent written, verbal, and interpersonal communication skills to effectively work with team members

Analytical ability to identify optimization opportunities and program related issues

Enthusiastic, solution-oriented attitude in accepting work/new challenges

Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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