Email Account Director/Project Manager

Solomon Page; New York (NY); On-site; USD 90,000 - 103,000; Part time

Benefits offered by this job

Medical

Dental

401(k)

Direct deposit

Commuter benefits

Job summary

Solomon Page's client, a large telecommunications company in NYC, seeks an Email Account Director / Project Manager for an ongoing contract. You will lead strategy, execution and delivery of email and CRM-driven marketing initiatives, mentoring junior staff and serving as a trusted client partner.

Role requires strong CRM experience, multi-channel campaign leadership, and exceptional communication, with 2 days/week onsite in Manhattan. Onsite in NYC, focus on lifecycle marketing and automation.

Qualifications

• 10+ years of experience in account management, project management, or similar role in marketing/advertising.
• Strong expertise in email marketing and CRM platforms such as Salesforce Marketing Cloud, Adobe Campaign or HubSpot.
• Proven ability to independently manage client relationships and mentor junior team members.

Responsibilities

• Lead day-to-day client communications and act as the primary advisor for email and CRM initiatives.
• Own and manage multiple projects, ensuring timelines and budgets are met with precision.
• Develop email marketing and CRM strategies including lifecycle programs, segmentation, personalization, and automation.
• Translate client objectives into actionable project plans and campaign roadmaps.
• Collaborate with creative, strategy, analytics and development teams to deliver integrated campaigns.
• Review and assure quality of all email deliverables and deployment accuracy.
• Mentor junior team members and support professional development.
• Identify optimization opportunities through testing and analytics, driving continuous improvement.

Skills

Leadership

Client management

Strategic planning

Project management

Communication

Tools

Salesforce Marketing Cloud

Adobe Campaign

HubSpot

Job description

Our client, the in-house agency of large telecommunications company in NYC, is looking for an Email Account Director / Project Manager for an ongoing contract position. This person will lead the strategy, execution, and delivery of email and CRM-driven marketing initiatives. This role is highly client-facing and requires a confident leader who can independently manage relationships, guide projects from concept through deployment, and ensure high-quality delivery with minimal oversight from senior leadership. The ideal candidate brings a strong background in email marketing, CRM systems, and lifecycle communications, along with the ability to mentor and oversee junior team members. This individual will act as a trusted partner to clients, translating business goals into effective, data-driven email programs while ensuring operational excellence across all workstreams.

• This is an ongoing contract that requires 2-days/week onsite in Manhattan.


• Pay Rate: $65-75/hour

Responsibilities

• Lead day-to-day client communications, serving as the primary point of contact and trusted advisor for email and CRM initiatives


• Own and manage multiple projects simultaneously, ensuring timelines, budgets, and deliverables are met with precision


• Develop and oversee email marketing and CRM strategies, including lifecycle programs, segmentation, personalization, and automation


• Translate client objectives into actionable project plans and campaign roadmaps


• Collaborate cross-functionally with creative, strategy, analytics, and development teams to deliver integrated campaigns


• Review and ensure quality of all email deliverables, including messaging, design alignment, targeting, and deployment accuracy


• Manage and mentor junior team members, providing guidance, feedback, and support for professional development


• Identify opportunities to optimize campaign performance through testing, analytics, and continuous improvement


• Maintain strong attention to detail across all aspects of project execution, including QA and compliance with best practices


• Proactively identify risks, troubleshoot issues, and implement solutions to keep projects on track


• Contribute to process improvements and workflow efficiencies within the team and broader organization

Required Qualifications

• 10+ years of experience in account management, project management, or similar role within a marketing or advertising agency


• Strong expertise in email marketing and CRM platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, HubSpot, or similar)


• Proven ability to manage client relationships independently with minimal oversight


• Demonstrated experience leading complex, multi-channel campaigns with a strong focus on email and lifecycle marketing


• Experience overseeing and mentoring junior team members


• Deep understanding of email best practices, including segmentation, personalization, deliverability, and performance optimization


• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment


• Excellent communication and presentation skills, both written and verbal


• Analytical mindset with experience leveraging data to inform strategy and improve performance


• Familiarity with QA processes, compliance standards, and marketing automation workflows

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.