Elite UHNW Client Service Associate

NewEdge Capital Group LLC; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Parental leave

401(k) match

Job summary

NewEdge Capital Group is seeking a Client Service Associate in Houston to deliver reporting, onboarding support, and marketing materials for UHNW clients. You will prepare asset allocation reviews, investment proposals, and report on portfolio activity in collaboration with advisors.

Qualifications include 2–5 years in client service within wealth management, Series 7/65 licensing or willingness to obtain, and strong MS Office skills.

Qualifications

• 2–5 years of client service experience, preferably within wealth management or financial services.
• Series 7 and/or 65 licenses or willingness to obtain licensing while employed.
• Advanced Microsoft Office Suite skills, including Excel, PowerPoint, and Word.
• Strong written and verbal communication skills with exceptional attention to detail.
• Highly organized and effectively manage multiple priorities in a fast-paced environment.
• Exhibit professionalism, strong interpersonal skills, and a client-focused approach.
• Strong time management, multitasking, and problem-solving abilities to meet team and client objectives.

Responsibilities

• Provide clients and their accountants with account statements, tax documents, and portfolio information while delivering exceptional service and responsiveness.
• Collect and review documentation required for client and investment onboarding.
• Monitor capital calls, subscription activity, and redemption schedules for alternative investments.
• Support account maintenance, cash management, and other client service requests in collaboration with the broader service team.
• Generate portfolio reports and analyses, including performance, holdings, transaction activity, tax summaries, income, and fee reports.
• Partner to develop customized marketing and review books for client meetings and business development efforts.
• Prepare asset allocation reviews and investment proposal materials to support portfolio recommendations.
• Document client review meetings, update CRM records, and coordinate follow-up actions to ensure timely execution of client needs.
• Maintain accurate and up-to-date client records within CRM and contact management systems.
• Manage team calendars and coordinate daily, weekly, and monthly activities to support operational efficiency.
• Apply knowledge of risk management, compliance, and regulatory requirements in support of client service activities.
• Pursue ongoing professional development to enhance industry knowledge, technical skills, and professional credentials.
• Communicate training and development needs to support continuous growth and performance.
• Assist with onboarding and training new team members to facilitate successful integration into the firm.

Job description

NewEdge Capital Group is seeking a Client Service Associate in Houston to deliver reporting, onboarding support, and marketing materials for UHNW clients. You will prepare asset allocation reviews, investment proposals, and report on portfolio activity in collaboration with advisors.

Qualifications include 2–5 years in client service within wealth management, Series 7/65 licensing or willingness to obtain, and strong MS Office skills.