Elite Client Services Associate - Wealth Management

NewEdge Wealth, LLC

Miami (FL)

On-site

USD 90,000 - 120,000

Full time

3 days ago
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Benefits offered by this job

Health, dental, and vision insurance
Short- and long-term disability
Life insurance
Paid time off
Paid parental leave
401(k) match
Voluntary and supplemental benefits

Job summary

The NewEdge Wealth Client Service Associate plays a key role in delivering an exceptional client experience by providing reporting, operational, and marketing support to ultra-high-net-worth (UHNW) clients in Miami, Florida. In this role, you will work directly with clients to facilitate, monitor, and report on investments and services.

Salary Range: $90,000 - $120,000, based on experience. Salary is complemented by a comprehensive benefits package and opportunities for professional development

Qualifications

  • 2–5 years of client service experience, preferably within wealth management or financial services.
  • Series 7 and/or 65 licenses or willingness to obtain licensing while employed.
  • Advanced Microsoft Office Suite skills, including Excel, PowerPoint, and Word.
  • Strong written and verbal communication skills with exceptional attention to detail.
  • Highly organized and effectively manage multiple priorities in a fast-paced environment.
  • Exhibit professionalism, strong interpersonal skills, and a client-focused approach.
  • Strong time management, multitasking, and problem-solving abilities to meet team and client objectives.

Responsibilities

  • Provide clients and their accountants with account statements, tax documents, and portfolio information while delivering exceptional service and responsiveness.
  • Collect and review documentation required for client and investment onboarding.
  • Monitor capital calls, subscription activity, and redemption schedules for alternative investments.
  • Support account maintenance, cash management, and other client service requests in collaboration with the broader service team.
  • Generate portfolio reports and analyses, including performance, holdings, transaction activity, tax summaries, income, and fee reports.
  • Partner to develop customized marketing and review books for client meetings and business development efforts.
  • Prepare asset allocation reviews and investment proposal materials to support portfolio recommendations.
  • Document client review meetings, update CRM records, and coordinate follow-up actions to ensure timely execution of client needs.
  • Maintain accurate and up-to-date client records within CRM and contact management systems.
  • Manage team calendars and coordinate daily, weekly, and monthly activities to support operational efficiency.
  • Apply knowledge of risk management, compliance, and regulatory requirements in support of client service activities.
  • Pursue ongoing professional development to enhance industry knowledge, technical skills, and professional credentials.
  • Communicate training and development needs to support continuous growth and performance.
  • Assist with onboarding and training new team members to facilitate successful integration into the firm.

Skills

Client service
Series 7/65
MS Office
Communication
Organization
Time management
Problem-solving

Tools

Microsoft Office Suite

Job description

The NewEdge Wealth Client Service Associate plays a key role in delivering an exceptional client experience by providing reporting, operational, and marketing support to ultra-high-net-worth (UHNW) clients in Miami, Florida. In this role, you will work directly with clients to facilitate, monitor, and report on investments and services.

Salary Range: $90,000 - $120,000, based on experience. Salary is complemented by a comprehensive benefits package and opportunities for professional development

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