Elite Spa Massage Therapist - Guest-Centric Wellness

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn, a premier resort and spa in Hot Springs, Arkansas, seeks a Spa Massage Therapist to provide high-quality massage and body services to guests. The role requires licensing, professional conduct, and a guest-centric approach to recommendations and home-care guidance.

Candidates should have spa experience, strong customer service skills, and the ability to work a flexible schedule including nights, weekends, and holidays. The position emphasizes adherence to safety and sanitation standards.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED.
• Valid state license in massage therapy or state requirements.
• Previous massage and body work experience.
• Customer service experience, preferably in a spa.
• Ability to build rapport with guests.
• Excellent verbal and written communication skills.
• Professional appearance and discretion.

Responsibilities

• Performs massage and body services per established guidelines.
• Assess contraindications that may prevent service.
• Explain product benefits to guests and recommend home care.
• Create and maintain client cards and treatment notes.
• Arrive on time and complete all assigned duties and trainings.
• Maintain cleanliness of work areas and equipment.

Skills

Customer service

Rapport building

Communication

Team player

Education

High School Diploma or GED

Tools

Massage oils

Lotions

Hot stones

Paraffin heater

Job description

Oaklawn, a premier resort and spa in Hot Springs, Arkansas, seeks a Spa Massage Therapist to provide high-quality massage and body services to guests. The role requires licensing, professional conduct, and a guest-centric approach to recommendations and home-care guidance.

Candidates should have spa experience, strong customer service skills, and the ability to work a flexible schedule including nights, weekends, and holidays. The position emphasizes adherence to safety and sanitation standards.