Elite Security Systems Field Engineer — Expert Access/CCTV

Cobalt Service Partners, LLC; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

3 weeks vacation accrual rate

9 company-wide paid holidays

Full health benefits

401k with company matching

Company vehicle or allowance

Hilti tools provided

Tools and uniforms paid for

Training/licensing paid for

Uniforms and gear

Professional development opportunities

Job summary

Digi Security Systems seeks an experienced Field Engineer (Elite Resource Technician) in the Dallas, TX area to diagnose complex security system issues and engineer solutions beyond standard playbooks. You will lead advanced programming, networked integrations, and on-site mentoring while traveling to partner sites.

Ideal candidates have expert-level expertise in access control, CCTV, and intrusion alarms with seven years of field experience and a strong customer-facing presence.

Qualifications

• Expert-level background in Access Control, CCTV, and Burglar/Intrusion Alarm systems.
• Minimum of seven (7) years of experience in the commercial security systems field.

Responsibilities

• Troubleshooting complex, intermittent, or escalated system issues across multiple systems and networks.
• Professional service of access control, CCTV, and burglar/intrusion alarm systems.
• Advanced programming to meet Partner needs, including cross-panel linkages and event-driven automations.
• High-level system integration using networks/servers and APIs/SDKs for third-party platforms.
• Owns problems with root-cause analysis and drives permanent resolutions.
• Conducts internal quality audits and contributes to training and SOPs.
• Provides on-the-job training and mentoring to technicians on-site.
• Communicates progress clearly with partners and internal staff.
• Completes project documentation, as-built drawings, and close-out photos.

Skills

Access Control

CCTV

Intrusion Alarm Systems

Tools

Hilti tools

Job description

Digi Security Systems seeks an experienced Field Engineer (Elite Resource Technician) in the Dallas, TX area to diagnose complex security system issues and engineer solutions beyond standard playbooks. You will lead advanced programming, networked integrations, and on-site mentoring while traveling to partner sites.

Ideal candidates have expert-level expertise in access control, CCTV, and intrusion alarms with seven years of field experience and a strong customer-facing presence.