Elite Personal Stylist & Client Experience Pro

Macy's; Naples (FL); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance

Job summary

Macy's is seeking a Personal Stylist (MyStylist) in Naples, FL, to deliver elevated, lifestyle-focused selling in-store and online. You will build a strong client base through clienteling, vendor partnerships and community relations, expanding your customer network with social media presence.

Full-time colleagues are typically scheduled 30+ hours per week; hours vary by business needs. The role emphasizes initiative, fashion expertise, and a commitment to exceptional customer experiences.

Qualifications

• Minimum of 3 years retail experience or other high touch selling position.
• Flexible availability including days, evenings, weekends and holidays.
• Keen sense of fashion and ability to coordinate items.
• Experience or familiarity with a variety of lifestyles and social media platforms.

Responsibilities

• Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online.
• Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer.
• Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales.
• Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in-person appointments; promote goods, looks, and products that are relevant to your customer.
• Make data driven decisions that will drive growth and understand your local market and customer base.
• Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions.
• Complete Daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned.
• Attend Vendor trainings and development workshops as assigned.
• Share your knowledge and support peers in growing their skillset while continuously developing yours
• Regularly participate in store leadership meetings and visits.

Skills

Retail experience

Customer service

Fashion sense

Social media familiarity

Flexible availability

Self-starter

Job description

Macy's is seeking a Personal Stylist (MyStylist) in Naples, FL, to deliver elevated, lifestyle-focused selling in-store and online. You will build a strong client base through clienteling, vendor partnerships and community relations, expanding your customer network with social media presence.

Full-time colleagues are typically scheduled 30+ hours per week; hours vary by business needs. The role emphasizes initiative, fashion expertise, and a commitment to exceptional customer experiences.