Elite Model Lounge Server - VIP Service

Fontainebleau Las Vegas; Las Vegas (NV); On-site; USD 48,216,000 - 53,726,000; Full time

Job summary

Fontainebleau Las Vegas is seeking a Model Lounge Server to deliver glamorous, attentive service in our upscale ultra lounge. You will greet guests, take orders, serve food and beverages, and help create an unforgettable experience.

The role requires at least 2 years in a cocktail/lounge setting, a polished appearance, and the ability to handle multiple guests, process payments, and work nights and weekends.

Qualifications

• Must be at least 21 years of age.
• Minimum of two (2) years experience as a cocktail/lounge server or similar role.
• Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event’s image.
• Poise, style, and a sense of elegance consistent with the lounge's image.
• Capability to recommend and upsell premium beverages and offerings.
• Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests.
• Strong verbal communication skills with the ability to engage and entertain guests effectively.
• Willingness to work as part of a team and collaborate effectively with colleagues.
• Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere.
• Proficiency in processing payments and managing transactions.
• Familiarity with responsible alcohol service regulations and safety practices.
• Willingness to work in a banquets environment and adapt to changing demands.
• Must fit in the beverage uniform and refrain from altering it without permission.
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends.
• Work in a fast-paced, busy, and somewhat stressful environment.

Responsibilities

• Greet guests warmly and provide attentive table service.
• Take orders, serve food and beverages, and handle guest requests promptly.
• Upsell menu items and daily specials to enhance guest experience and revenue.
• Maintain polished appearance and adhere to dress code.
• Process payments securely using cash, card, or digital methods.
• Collaborate with bartenders and hosts to ensure seamless service.
• Assist with events and banquets as needed.
• Follow health and safety regulations and responsible alcohol service guidelines.

Skills

Customer service

Upselling

Verbal communication

Teamwork

Professional appearance

Flexibility

Multitasking

POS transactions

Guest engagement

Education

High school diploma or equivalent

Job description

Fontainebleau Las Vegas is seeking a Model Lounge Server to deliver glamorous, attentive service in our upscale ultra lounge. You will greet guests, take orders, serve food and beverages, and help create an unforgettable experience.

The role requires at least 2 years in a cocktail/lounge setting, a polished appearance, and the ability to handle multiple guests, process payments, and work nights and weekends.