Elite Luxury Travel Designer - Remote & Bonus

Marchay; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonus

Medical, dental, vision insurance

401(k) plan

Generous PTO

Remote work possible

Job summary

Marchay is seeking an exceptional Luxury Travel Advisor to join our elite team. You will work with Senior Advisors to design bespoke itineraries and manage a portfolio of high-net-worth members, delivering highly personalized service across luxury hotels, villas and exclusive experiences.

Travel opportunities to experience destinations firsthand will help you speak with genuine knowledge, while a performance-driven bonus scheme rewards you for growing the business.

Qualifications

• Minimum of 3+ years of experience in luxury travel advisory or a similar role.
• Proven ability to manage high-net-worth clients and deliver exceptional customer service.
• Excellent communication and interpersonal skills, adept at building and maintaining client relationships.
• Proficiency in CRM systems and familiarity with luxury travel booking platforms.
• Experience with Sabre GDS, Salesforce, or other travel technology systems.

Responsibilities

• Help create extraordinary travel experiences. Partner closely with Senior Advisors to manage and support a portfolio of high-profile members, ensuring every journey is executed seamlessly from beginning to end.
• Design highly personalized itineraries. Help shape bespoke trips around each member's individual preferences, lifestyle and travel style - from spontaneous escapes to complex, multi-destination journeys.
• Work with the very best in global hospitality. Coordinate hotels, private villas, transportation, dining, guides and exclusive experiences through Marchay's worldwide network of luxury partners.
• Build trusted member relationships. Communicate with members throughout planning and travel process, anticipating needs and delivering highly personalized service.
• Become a true luxury travel expert. Develop deep knowledge of destinations, properties and experiences - including opportunities to experience destinations and hotels firsthand.
• Manage complex travel with confidence. Oversee multiple trips and moving pieces with high accuracy and organization.
• Help shape the future of Marchay. Bring ideas and initiative to a collaborative, fast-growing team.

Skills

Client management

CRM systems

Communication

Organization

Luxury travel knowledge

Team collaboration

Sabre GDS

Salesforce

Tools

Sabre GDS

Salesforce

Job description

Marchay is seeking an exceptional Luxury Travel Advisor to join our elite team. You will work with Senior Advisors to design bespoke itineraries and manage a portfolio of high-net-worth members, delivering highly personalized service across luxury hotels, villas and exclusive experiences.

Travel opportunities to experience destinations firsthand will help you speak with genuine knowledge, while a performance-driven bonus scheme rewards you for growing the business.