Elite Luxury Auto Sales Associate

Mercedes Benz of Sugar Land; Sugar Land (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full Benefits package

Training opportunities

Marketing support on-site

Experienced management team

Job summary

Mercedes-Benz of Sugar Land is seeking an Executive Sales Associate to help clients select and purchase luxury vehicles. You will focus on delivering an exceptional buying experience and meeting sales goals.

You will determine customer needs, present and demonstrate vehicles, secure agreements, and guide buyers through delivery. You’ll also introduce them to service and parts and build loyalty via CRM.

Qualifications

• 3 years of sales experience in a Luxury Automotive retail environment preferred.
• High School Diploma or equivalent.
• Ability to understand written, electronic and verbal communication.
• Professionalism, Organization and Customer Relationship building skills.
• Valid in-state driver's license.

Responsibilities

• Understand that business is built on Customer Satisfaction and devote yourself to ensuring these standards are continuously met
• Determine each Customer's needs by utilizing the Customer Needs Analysis Process
• Select, Present and Demonstrate vehicles per the Vehicle Selection, Presentation and Demonstration Process
• Seek Customer Agreement to purchase/lease a new vehicle per the Customer Agreement Process
• Encourage repeat and referral business as well as customer satisfaction by utilizing our Client Relation Management (CRM) tool
• Deliver new vehicles per the established Vehicle Delivery Process
• Introduce and Educate the buyer to the Dealership Service and Parts Department to ensure they continue to return with all of their service needs
• Clearly understand vehicle equity, values, and trade in options and be able to explain to Customers
• Understand all applicable Federal, State and Local law governing the sales or lease of a vehicle
• Attend all Sales Meetings
• Partner with the Sales Manager to establish, work towards and meet all objectives and expectations set as a member of the New Car Sales Team

Skills

Sales experience

Customer service

Communication

Professionalism

Organization

Driver's license

Education

High School Diploma or equivalent

Job description

Mercedes-Benz of Sugar Land is seeking an Executive Sales Associate to help clients select and purchase luxury vehicles. You will focus on delivering an exceptional buying experience and meeting sales goals.

You will determine customer needs, present and demonstrate vehicles, secure agreements, and guide buyers through delivery. You’ll also introduce them to service and parts and build loyalty via CRM.