Elite Guest Services Associate

SP Plus Corporation; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

SP+ Hospitality in Miami seeks a Guest Service Representative to greet guests, manage parking operations, and handle payments with a smile. This on-site role requires professional appearance and excellent English communication.

You will interact with guests at Trump National Doral, ensure 5-star service standards, and work outdoors in varying weather while processing fees and answering inquiries.

Qualifications

• Hospitality mindset with warm welcome for every guest.
• Professional appearance, demeanor, and grooming.
• Strong written and spoken English communication.

Responsibilities

• Greet guests entering or exiting the hotel and parking garage with 5-star service.
• Safely move vehicles to and from the garage upon guest request.
• Collect valet parking fees using current software systems.
• Answer phone calls promptly and assist guests with inquiries.

Skills

Hospitality Mindset

Professional Image

Communication

Experience in Customer Service

Job description

SP+ Hospitality in Miami seeks a Guest Service Representative to greet guests, manage parking operations, and handle payments with a smile. This on-site role requires professional appearance and excellent English communication.

You will interact with guests at Trump National Doral, ensure 5-star service standards, and work outdoors in varying weather while processing fees and answering inquiries.