Elite Fixed Ops Service Manager — Lead, Grow, Win

Karl Malone Group of Ruston; El Dorado (AR); Presencial; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Company-Sponsored Counseling Services

Paid Vacation

Paid Training & Ongoing Development

401(k) Savings Plan

Basic Life Insurance

Sundays OFF

Internal promotion & real career growth

Inclusive, family-centered culture

Resumo da oferta

Workstream is seeking an experienced Service Manager to lead a high-performing service department in El Dorado, Arkansas. In this role, you will inspire and motivate your team while ensuring customer satisfaction and departmental profitability. You will enjoy competitive pay, company-sponsored counseling services, and a family-centered culture that values your ideas and leadership. This is a unique career-defining opportunity in a rapidly growing organization.

Qualificações

• Experience as a Service Manager or strong Fixed Ops leader required.
• Must have capability to lead and inspire a team.
• Ability to manage departmental budgets and KPIs.

Responsabilidades

• Set, forecast, and crush department goals.
• Recruit, train, motivate, and lead top-tier service talent.
• Build and manage the service department budget.
• Monitor KPIs, productivity, CSI, and profitability.
• Drive teamwork across all departments.

Conhecimentos

Leadership

Team Management

Customer Focus

Budget Management

Recruitment

Descrição da oferta de emprego

We’re growing FAST—and we’re fired up about it!

If you’re a driven, people-first leader who lives and breathes fixed ops, this is your moment. This isn’t just another Service Manager job… this is a career-defining opportunity with a company that truly values its people.

At Team Karl Malone, you don’t just manage a department—you lead a team, shape a culture, and drive results in a family-centered, high-performance environment.

In short: You lead. You inspire. You win.

READY TO LEVEL UP YOUR CAREER?

If you’re an experienced Service Manager (or a strong Fixed Ops leader ready for the next step) and want to work for a company that runs fast and fun

—we want to talk to you.

CALL or TEXT Dave VanCott TODAY: 801-440-7619

Don’t overthink it—make the move that moves your career forward.

Team Karl Malone Automotive Group

WHAT WE OFFER (AKA: WHY YOU’LL LOVE IT HERE)

At Team Karl Malone, everyone matters—our customers and our employees. Your ideas count. Your leadership matters. And your success is celebrated.

Here’s what you get:

• Competitive pay
• Company-Sponsored Counseling Services
• Paid Vacation
• Paid Training & Ongoing Development
• 401(k) Savings Plan
• Basic Life Insurance
• Sundays OFF
• Internal promotion & real career growth
• Inclusive, family-centered culture
• A rapidly growing organization with big opportunities

YOUR MISSION AS SERVICE MANAGER

You’ll be the engine that keeps the service department running strong, profitable, and customer-focused.

Key Responsibilities:

• Set, forecast, and crush department goals
• Recruit, train, motivate, and lead top-tier service talent
• Build and manage the service department budget
• Monitor KPIs, productivity, CSI, and profitability
• Drive teamwork across all departments
• Ensure compliance with manufacturer, warranty, OSHA, and local/state regulations
• Develop marketing strategies to increase repeat and referral business
• Lead weekly department meetings and ongoing training
• Maintain high-quality repairs while minimizing comebacks
• Oversee scheduling, workflow, parts coordination, and technician productivity
• Handle customer concerns quickly and professionally
• Maintain a clean, safe, and professional work environment
• Serve as the liaison with factory reps and technical schools
• Ensure top-tier customer experience from write-up to follow-up

Equal Opportunity Employer

We are committed to creating an inclusive environment and do not tolerate discrimination or harassment of any kind.