Elite Event Security Concierge — Guest Services Pro

Garda World Security; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer matching

Paid holidays

Job summary

GardaWorld Security Services is hiring Event Security Officers to join our Concierge team in the Greater Los Angeles area. You will focus on delivering exceptional customer service while managing access, guiding visitors, and maintaining a safe event environment.

As a Security Events Officer – Concierge, you will interact with guests across shifts, verify credentials, and support high-profile events. This role offers scheduling flexibility and opportunities for growth within GardaWorld.

Qualifications

• Be authorized to work in the U.S.
• Be at least 21 years of age
• HS Diploma or GED required
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• State security license and 32hr BSIS security trainings (can be obtained during hiring)

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Credential Verification & Access Control: Verify credentials, event wristbands, badges, and digital crew lists at venue access control points and check-in stations.
• Crowd & Access Management: Monitor guest flow, prevent bottlenecks at entry points, manage high-density event zones, and deliver professional customer service.
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Access control

Communication skills

Education

HS Diploma or GED

Job description

GardaWorld Security Services is hiring Event Security Officers to join our Concierge team in the Greater Los Angeles area. You will focus on delivering exceptional customer service while managing access, guiding visitors, and maintaining a safe event environment.

As a Security Events Officer – Concierge, you will interact with guests across shifts, verify credentials, and support high-profile events. This role offers scheduling flexibility and opportunities for growth within GardaWorld.