Security Guard - Tech Events

GardaWorld; San Jose (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid holidays

Disability insurance

Life insurance

Uniform provided

Free meals on campus

Career development

Job summary

GardaWorld Security Services in San Jose, CA is seeking a Concierge Security Officer to deliver exceptional customer service at events and campus locations. You will manage access, verify credentials, and assist guests across shifts, including overnight coverage as needed.

The role emphasizes flexible scheduling, professional conduct, and the ability to work on a fast-paced security team dedicated to top-tier client experiences.

Qualifications

• Authorized to work in the U.S.

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Credential verification & access control: verify credentials, event wristbands, badges, and digital crew lists at venue access control points and check-in stations.
• Crowd & access management: monitor guest flow, prevent bottlenecks at entry points, manage high-density event zones, and deliver professional customer service.
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Communication

Flexibility

Valid driver’s license

Education

HS Diploma or GED

State security license

BSIS 32hr trainings

Tools

Phone & computer skills

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

Join GardaWorld at an exciting time as we expand our Event Services Team! We are seeking dynamic and inspired individuals eager to make a difference in the security industry. Our specialized Events Team is known for delivering Best-in-Class Customer Service to high-end clients, and if you thrive in fast-paced, high-energy environments, we want you on our team.

As a Security Officer – Concierge, your primary focus will be customer service. You’ll interact with people across all shifts in a variety of settings. If you’re looking to be at the heart of exciting events and provide exceptional service, this role is for you!

What’s In It For You

• Campus Locations: San Jose, Sunnyvale, Mountain View, CA
• Applicants must be fully flexible and available to work any day of the week and any shift (day, swing, or overnight) as scheduling needs may vary. Guaranteed or set schedules will not be offered for this position.
• Competitive hourly wage of $23 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Enjoy the company's renowned campus amenities and culture:

• Free food: The most frequently cited perk is access to Tech Clients world-class cafeterias and micro-kitchens, providing free meals, snacks, and drinks.
• Career development: Opportunities to learn and grow as a person while working on Tech campus.
• Valuable experience: Working for a major, high-profile company provides excellent, recognizable experience for your resume.
• Networking opportunities: The campus environment allows security officers to interact with a diverse mix of people, from employees to visitors, offering valuable networking opportunities.

Responsibilities Of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Credential Verification & Access Control: Verify credentials, event wristbands, badges, and digital crew lists at venue access control points and check-in stations.
• Crowd & Access Management: Monitor guest flow, prevent bottlenecks at entry points, manage high-density event zones, and deliver professional customer service.
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications For Concierge Security Guard

• Be authorized to work in the U.S.
• Be at least 21 years of Age
• Be able to provide documentation of HS Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
• Must have a valid drivers license.
• Flexible Availability: Must be willing and able to work any day of the week, including weekends and holidays, and any shift (day, swing, or overnight) as operational needs require. Shifts may vary from week to week, and guaranteed or fixed schedules are not available for this position. Flexibility is essential to support changing client needs, ensure adequate coverage, and maintain service excellence.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

GardaWorld Security Services of California, Inc. CA Private Patrol Number 16344