Elite Collision Estimator & Repair Planner

TAG Auto Group; Crown Point (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Tom & Ed's is seeking an experienced Estimator / Repair Planner to join our team. You will manage customer intake, write estimates, and develop comprehensive repair plans with the technicians while ensuring parts are ordered and schedules kept.

You will oversee disassembly, reference OEM procedures, ADAS calibration, and repair time guidance. The role involves insurance supplements, parts management, and clear communication with customers through to delivery.

Qualifications

• 3+ years of collision estimating or repair planning experience.
• Advanced working knowledge of collision repair processes including repair-vs-replace decisions and labor time guides.
• Experience writing complete repair plans in CCC One.
• Experience researching and applying OEM repair procedures.
• Working understanding of ADAS calibration requirements and post-repair scanning.
• Experience defending supplements to insurance carriers.
• Must have a valid driver's license and clean driving record.

Responsibilities

• Greet customers, conduct walkarounds, and set repair timeline expectations.
• Write estimates and build repair plans alongside technicians.
• Order parts and manage availability, lead times and accuracy per the plan.
• Create production schedules aligning with parts delivery and shop capacity.
• Serve as primary contact with carriers; manage DRP requirements and supplements.
• Walk customers through repairs, warranty terms, and post-repair care.

Skills

Collision estimating

Repair planning

CCC One

ADAS calibration

Communication

Pipeline management

Lifting 50lbs+

Tools

CCC One

Job description

Tom & Ed's is seeking an experienced Estimator / Repair Planner to join our team. You will manage customer intake, write estimates, and develop comprehensive repair plans with the technicians while ensuring parts are ordered and schedules kept.

You will oversee disassembly, reference OEM procedures, ADAS calibration, and repair time guidance. The role involves insurance supplements, parts management, and clear communication with customers through to delivery.