Eligibility Technician (Eligibility Technician) (4452-12)

Hamilton County, Ohio; Cincinnati (OH); Hybrid; Full time

Job summary

Hamilton County, Ohio is seeking an Eligibility Technician to conduct interviews and evaluate applications for public assistance programs such as TANF and Medicaid. This full-time position offers a competitive salary, robust benefits including paid time off, and opportunities for hybrid remote work arrangements. Candidates must possess strong communication skills and an educational background equivalent to an associate degree or two years of relevant experience.

Benefits

Highly Competitive Employee Benefits

Generous Paid Time Off

14% Employer Contribution to Retirement

Tuition Reimbursement

Qualifications

• Strong communication skills required.
• Associate degree or equivalent experience is mandatory.

Responsibilities

• Interviews applicants to determine eligibility for public assistance.
• Computes budgets and verifies documentation for assistance requests.
• Prepares and maintains case records regarding eligibility status.

Skills

Strong oral communication skills

Strong written communication skills

Interpersonal relations skills

Education

Associate degree or equivalent

Job description

Eligibility Technician (Eligibility Technician) (4452-12)

Join to apply for the Eligibility Technician (Eligibility Technician) (4452-12) role at Hamilton County, Ohio

Eligibility Technician (Eligibility Technician) (4452-12)

1 day ago Be among the first 25 applicants

Join to apply for the Eligibility Technician (Eligibility Technician) (4452-12) role at Hamilton County, Ohio

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

Highly Competitive Employee Benefits And Generous Paid Time Off

11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.

Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

DEADLINE TO APPLY: June 30, 2025

WORK LOCATION: Job & Family Services Family and Adult Assistance 222 E. Central Parkway Cincinnati, Ohio 45202

WORK HOURS: Full Time - 80 hours biweekly (Potential for Hybrid Remote Work Schedule)

HOURLY PAY: $20.60

NOTE:

Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.

REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):

• Associate degree OR
• the equivalent of an associate degree (at least ninety-four (94) quarter credit hours or the equivalent in semester/trimester hours) with at least one three (3) hours course in each of the following: interviewing, office/information technology, basic mathematics, public relations, communications and nine (9) credit hours in English which must include basic grammar, writing skills and composition or two (2) years experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; or equivalent.
• All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills.
  
  
  

JOB DUTIES (SUMMARY):

• Interviews applicants/recipients to determine their eligibility for public assistance (i.e., TANF, Medicaid, nursing home, supplemental and emergency assistance, foster care; all public assistance programs including food stamps) through office or home visits; computes applicants budget; verifies all documentation submitted to support request for assistance in accordance with public assistance guidelines; approves or denies applications; explains to recipients their rights, income maintenance procedures and other available welfare services; refers applicants and recipients to other welfare units, community and/or government agencies when appropriate (i.e., social services, Bureau of Employment Services, Social Security.
• Receives and investigates complaints concerning lost, stolen or undelivered assistance checks; prepares and maintains case records regarding applicant/recipient eligibility status for assistance programs to include address changes; household composition, assistance needs, resources and income and other necessary entries; prepares notification letters informing recipients of suspension, reduction or termination of assistance; prepares and refers form to investigation unit to report cases of suspected fraud or over-issuance; assists applicants and recipients in completing assistance or hearing appeal forms; appears with client in hearings or prepares summaries and appears in hearings upon request; processes corrections in cases identified by quality control; answers routine inquiries either by telephone or correspondence; completes special data assignments.
• Performs other related duties as assigned.
• Attends necessary training as required.
  
  
  

BACKGROUND CHECKS REQUIRED:

Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:

• State Automated Child Welfare Information System (SACWIS)
• State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
• Ohio Bureau of Criminal Identification Investigation (BCI)
• FBI
• National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Government Administration

Referrals increase your chances of interviewing at Hamilton County, Ohio by 2x

Get notified about new Technician jobs in Cincinnati, OH.

Maintenance Technician at The Village at Stetson Square

Maintenance Technician (Tues-Friday 5:30am-2pm + Sat 8am-4:30pm)

ADMINISTRATIVE TECHNICIAN (POLICE - RECORDS) (OPEN)

Skilled Automotive Technician ($25,000 hiring bonus*)

Florence, KY $70,000.00-$100,000.00 3 weeks ago

ADMINISTRATIVE TECHNICIAN (POLICE - RECORDS) (OPEN)

Field Service Technician/ Industrial Mechanic

Maintenance Technician_Northland - 1st Shift

Blood Bank Technician, Advanced, 1st Shift, Hoxworth Components Manufacturing Laboratory

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.