ELIGIBILITY SPECIALIST II - 60066023

State of Florida; Florida; On-site; USD 31,000 - 38,000; Full time

Job summary

The Florida Department of Children and Families is seeking an Eligibility Specialist II to advance ESS operations, mentor staff, and support supervisors. This role emphasizes policy knowledge and staff development within the unit.

This is an internal promotional opportunity for ESS team members with demonstrated eligibility experience. The position prioritizes accuracy, leadership, and service delivery for Florida families. Note that the role does not allow telework every day.

Qualifications

• At least 18 months of hands-on eligibility experience processing public assistance programs.
• Strong knowledge of Food Assistance and Medicaid policies.
• Ability to mentor staff and support supervisors.

Responsibilities

• Provide technical assistance and in-unit training.
• Review cases and provide feedback to improve accuracy.
• Mentor staff and address identified training needs.
• Assist with client concerns and fair hearing reviews.
• Participate in workgroups and special projects.

Skills

Eligibility processing

Mentoring staff

In-unit training

Policy knowledge

Job description

Requisition No: 886659

Agency: Children and Families

Working Title: ELIGIBILITY SPECIALIST II - 60066023

Pay Plan: Career Service

Position Number: 60066023

Salary: Minimum starting salary 34,760.00

Posting Closing Date: 11/03/2026

Total Compensation Estimator Tool

Position: Eligibility Specialist II

Requisition No.: 886659

Agency: Children and Families

Pay Plan: Career Service

Minimum Starting Salary: $34,760.00 (Current employees will be compensated in accordance with the DCF salary policy)

Position Number: Various Vacant Positions

Posting Closing Date: November 03, 2026

Are you ready to take your ESS skills to the next level?

We are excited to announce an internal promotional opportunity for dedicated ESS team members who are ready to grow, lead, mentor, and make an even bigger impact.

If you are currently an ESS I or higher and have at least 18 months of hands-on eligibility experience processing public assistance programs - including Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance - this may be your moment to shine!

The Eligibility Specialist II role is more than a promotion. It is an opportunity to become a go-to resource for your unit, support supervisors, strengthen case accuracy, mentor staff, and help keep our service delivery model moving with excellence.

In This Role, You May Assist With

• Providing technical assistance and in-unit training
• Supporting supervisors with daily operations
• Reviewing cases and giving feedback to improve accuracy
• Mentoring staff and helping address identified training needs
• Assisting with client concerns and fair hearing reviews
• Processing complex or error-prone cases
• Participating in workgroups, committees, and special projects

Strong knowledge of Food Assistance and Medicaid policy and procedures is highly preferred.

Important Note: The selected candidate will not telework every day.

This is a great opportunity for someone who is dependable, policy-strong, team-focused, and ready to help guide the next generation of ESS excellence. If you have been looking for a chance to grow your leadership skills while continuing to serve Florida's families, this could be the step for you.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.