ELIGIBILITY SPECIALIST II - 60066023

State of Florida; Miami (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

The State of Florida's Department of Children and Families is offering an Eligibility Specialist II position in Miami, FL. You will apply ESS expertise to process public assistance programs including TCA, Food Assistance, Medicaid, and Refugee Assistance.

Selected candidate will mentor staff, review cases for accuracy, provide training, and support daily operations to sustain high-quality service delivery. This role requires strong policy knowledge and collaboration with supervisors.

Qualifications

• 18+ months hands-on eligibility experience processing public assistance programs (including Temporary Cash Assistance, Food Assistance, Medicaid, Refugee Assistance).
• Strong knowledge of Food Assistance and Medicaid policy and procedures.

Responsibilities

• Provide technical assistance and in-unit training.
• Support supervisors with daily operations.
• Review cases and provide feedback to improve accuracy.
• Mentor staff and address identified training needs.
• Assist with client concerns and fair hearing reviews.
• Participate in workgroups, committees, and special projects.

Skills

Eligibility knowledge

Public assistance programs

Mentoring staff

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886659

Agency: Children and Families

Working Title: ELIGIBILITY SPECIALIST II - 60066023

Position Number:60066023

Salary: Minimum starting salary 34,760.00

Minimum Starting Salary: $34,760.00 (Current employees will be compensated in accordance with the DCF salary policy)

Position Number: Various Vacant Positions

Posting Closing Date: November 03, 2026

Are you ready to take your ESS skills to the next level?

We are excited to announce an internal promotional opportunity for dedicated ESS team members who are ready to grow, lead, mentor, and make an even bigger impact.

If you are currently an ESS I or higher and have at least 18 months of hands‑on eligibility experience processing public assistance programs - including Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance - this may be your moment to shine!

The Eligibility Specialist II role is more than a promotion. It is an opportunity to become a go‑to resource for your unit, support supervisors, strengthen case accuracy, mentor staff, and help keep our service delivery model moving with excellence.

In this role, you may assist with:

• Providing technical assistance and in-unit training
• Supporting supervisors with daily operations
• Reviewing cases and giving feedback to improve accuracy
• Mentoring staff and helping address identified training needs
• Assisting with client concerns and fair hearing reviews
• Participating in workgroups, committees, and special projects

Strong knowledge of Food Assistance and Medicaid policy and procedures is highly preferred.

Important Note: The selected candidate will not telework every day.

This is a great opportunity for someone who is dependable, policy‑strong, team‑focused, and ready to help guide the next generation of ESS excellence. If you have been looking for a chance to grow your leadership skills while continuing to serve Florida's families, this could be the step for you.

Come grow with us - your next chapter may be waiting!

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Location:

• MIAMI, FL, US, 33128
• MIAMI, FL, US, 33165
• OPA LOCKA, FL, US, 33054

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.