ES Eligibility Specialist / 61012124

State of South Carolina; South Carolina; Sur place; USD 38 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vacation leave (15 days)

Sick leave (15 days)

Paid holidays (13)

Parental leave

State retirement plan

Résumé du poste

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist (County) to administer SNAP, ESAP, SCCAP and TANF programs. You will conduct 7-9 quality interviews daily via phone or in person and determine eligibility for benefits.

Responsibilities include processing applications, renewals, updates, and maintaining confidential client records while ensuring compliance with state and federal regulations.

Qualifications

• High School Diploma required with relevant program experience.
• Bachelor's Degree may substitute for required experience.

Responsabilités

• Conduct 7-9 quality interviews per day for SNAP/TANF/ESAP.
• Process applications and recertifications and determine eligibility.
• Maintain case records and document work participation activities.
• Identify and document overpayments and refer to BIU.
• Protect PII and comply with agency policies.

Connaissances

Interviewing

Documentation

Communication

Formation

High School Diploma

Bachelor's Degree substitution for experience

Outils

SCOSA system

Description du poste

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Serviceshas the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist (County) provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) including ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 7-9 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable, and process SNAP six-month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.
• Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Keeps abreast of state, federal, and agency program regulations and policies.
• Processes system generated alerts (SNAP, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed. Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Performs emergency welfare services to include American Red Cross Sheltering and Disaster SNAP services as directed: performs other related duties as needed
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required. Performs other related duties as required.

A High School Diploma and relevant program experience in clerical administration, social work, correctional administration. and general business administration.

A Bachelor's Degree or higher may be substituted for the required program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Barnwell County