Eligibility Specialist

TopTalent Staffing LLC; Orlando (FL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Top Talent Staffing LLC in Orlando, FL is seeking an Eligibility Specialist to act as a Case Manager for a government assistance program. This role handles pre-applicant and current tenant screening to determine eligibility.

The ideal candidate has a Bachelor's degree, at least one year of case management experience, and proficiency in MS Word/Excel. The position is on-site in Orlando with benefits including health insurance and PTO.

Qualifications

• 1 year of Case Management/Social Worker experience.
• Bachelor's degree required.
• Proficient in MS Word and MS Excel (an assessment will be performed).
• Able to type 40+ wpm.
• Valid Florida Driver's License.
• Bilingual-English and Spanish a plus.

Responsibilities

• Data entry and scheduling interviews.
• Handle renewals and recertifications for current clients.
• Verify financial documents and background information.
• Provide customer service by answering calls and directing messages.
• Cover the front desk and assist visitors.
• Maintain logs, reports, and correspondence.

Skills

Case management

Typing 40 wpm

Bilingual EN/ES

Strong communication

Education

Bachelor's degree

Tools

MS Word

MS Excel

Job description

Job Position: Eligibility Specialist Location: Orlando, FL 32803 Pay Rate: $24.55/hr. Shift: Office Hours 1st Shift

Bachelor's Degree is REQUIRED. Must have a minimum of 1 year of Case Management/Social Worker experience.

Description: The ideal candidate for this position will act as a Case Manager for a government assistance program. This candidate will be performing administrative and clerical functions such as pre-applicant and current tenants screening, to establish eligibility for the government program. Note: This is Not a Remote Position!

Responsibilities

• Data entry on the computer along with scheduling and managing interviews.
• Handling renewals for current clients by screening them for continual eligibility and perform recertification conferences.
• Place inquires for inspections and compares different rates accordingly.
• Verifies financial documents including personal information along with, credit report and criminal background.
• Compose notifications, contracts, and any legal document pertaining to the prospective tenant.
• Update allowances when necessary.
• Keep track of transfers and of those who are on the waiting list.
• Manages a variety of forms such as logs, reports, orientation letters, denial letters, changes reports, certificates/vouchers, and termination letters.
• Provide customer service by answering incoming calls, notating any messages, and directing them to appointed personnel.
• Cover the front desk and help visitors as they walk in as needed.

Qualifications

• Must have a minimum of 1 year of Case Management/Social Worker experience.
• Bachelor's degree required.
• Proficient in MS Word and MS Excel (an assessment will be performed).
• Able to type 40+ wpm.
• Required to have a valid Florida Driver s License.
• Be able to lift up to 10 lbs., carry, push and pull.
• Bilingual-English and Spanish a plus.
• Strong communication skills, both verbal and written.

Benefits

• Top Talent Staffing offers health insurance through United Healthcare and PTO.

Top Talent Staffing is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law.

As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO is The Law poster.