Eligibility Screener (Northridge, CA)

GetixHealth; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Life & Disability Coverage

401(k) Retirement Plan

Paid Time Off

Flexible Benefit Options

Job summary

GetixHealth is seeking an Eligibility Screener (Bilingual preferred) to join a hospital-based team in Los Angeles, CA. You will assist patients in finding insurance to help with medical bills and navigate third‑party resources, with work hours Monday–Friday 8:00am–5:00pm and rotating weekends.

You must be able to be inside the hospital and meet vaccination and screening requirements. This role requires documenting patient information, coordinating with physicians and case managers, and educating

Qualifications

• 1 year healthcare insurance, Medi-Cal / Medicaid
• 3 years Microsoft Office experience
• Bilingual (Spanish) a plus

Responsibilities

• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Skills

Interpersonal communication

Written communication

Oral communication

Confidentiality

Education

High School diploma or GED

High School or GED or better

Tools

Microsoft Office

Job description

Eligibility Screener- Bilingual preferred.

Compensation: $24- $25/hr + Quarterly Bonus Eligible

Work shift Monday-Friday 8:00am-5:00pm, rotating weekends.

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Do you want to help those within need in your community?
• Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
• Work in a local hospital assisting patients with applications for third-party resources including state aide.

Principal Responsibilities:

• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Requirements:

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening.
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Bilingual (Spanish) a plus
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule

Work Environment:

• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation
• Heavy walking is required

WHY JOIN GETIXHEALTH?:

Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people.

BENEFITS & INCENTIVES:

• Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
• Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
• 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
• Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
• Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Note:

This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.

Experience

Required

• 1 year(s): Healthcare Insurance, Medi-Cal / Medicaid
• 3 year(s): Microsoft Office Experience

Preferred

• Government Program Eligibility
• 1 year(s): Healthcare

Education

Preferred

• High School or better

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Peer Recognition: Inspired to perform well by the praise of coworkers

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.