Eligibility Coordinator

Kaleida Health; Town of Carrollton (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Kaleida Health in New York is seeking an admissions trainer to train and monitor staff on the eligibility system, improving the organization’s revenue cycle performance. You will work with management on system reporting and retraining, and you will correct and resolve alerts as directed.

The role requires an associate degree or HS diploma with relevant experience and a valid driver's license, with on-site work and rotating weekend/on-call duties.

Qualifications

• Associates degree in business-related field or HS diploma with 3+ years in registration/billing.
• Valid driver's license.
• Prior registration and/or billing experience preferred; without degree requires 3 years experience.
• Verbal and written communication skills; able to work with all customers.

Responsibilities

• Train and monitor all employees on the eligibility system to improve revenue cycle performance.
• Monitor the system, use reports and work alerts to ensure timely claim submission.
• Collaborate with management on system reporting and retraining as necessary.
• Correct and resolve alerts as directed.

Skills

Verbal communication

Written communication

Customer service

Education

Associate degree in business-related field

High school diploma or equivalent with 3 years billing/registration experience

Job description

Job Description

This position will be responsible to train and monitor all employees on the eligibility system used by the organization to improve overall financial performance of the revenue cycle. Will monitor the system, utilize reports and work alerts to ensure timeliness of claim submission. Works directly with management in regards to system reporting and retraining of staff as necessary. Will correct and resolve alerts as directed.

Education And Credentials

• Associates degree in a Business related field or a high school diploma or equivalent with a minimum of three (3) years experience in registration and/or billing.
• Valid drivers license.

Experience

• Prior registration and/or billing experience preferred for candidates with an Associates degree.
• Candidates without an Associates degree are required to have a minimum of three (3) years experience in registration and/or billing.
• Verbal and written communication skills.
• Able to effectively work with all customers.

Job Details

• Department: OGH Admissions
• Standard Hours Bi-Weekly: 75.00
• Weekend/Holiday Requirement: Rotating Weekend
• On Call Required: Yes
• With Rotation: Yes
• Scheduled Work Hours: 6a-5p variable
• Work Arrangement: Onsite
• Union Code: N35 - Non Union OGH
• Requisition ID#: 22570
• Grade: OLH2
• Pay Frequency: Bi-Weekly
• Salary Range: $16.00 - $21.66*
• *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Olean General Hospitals mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Olean General Hospital envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community.

Olean General Hospital is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!