Eligibility Coordinator

Silver Birch Living; Hammond (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pay on Demand

Paid Time Off

Growth opportunities

Fun community events

Job summary

Silver Birch Living is seeking an Eligibility Coordinator to help qualifying residents move into our community. You will gather documentation, work with residents and families, and coordinate with agencies to ensure all forms are completed for submission. The role supports our mission to create an inspired life for older adults.

Join a team guided by Respect, Ownership, and Improvement, with a strong emphasis on service quality and community impact.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience with state services agencies (Medicaid, HUD, LITC).
• Strong customer service orientation.
• Ability to manage multiple tasks successfully.
• Bachelor's Degree in Social Work is preferred.
• Valid Driver's License with good driving record and automobile insurance.

Responsibilities

• Gather required documentation for qualifying residents to move into the community.
• Coordinate with resident and family to complete required documentation.
• Communicate with all necessary parties and coordinate assessment appointments.
• Prepare the resident’s administrative file for submission and approval.

Skills

Customer service

Multitasking

Communication skills

Education

High School Diploma or equivalent

Bachelor's Degree in Social Work (preferred)

Job description

The time is NOW for a rewarding career with Silver Birch! Working with us, you will receive incredible benefits and tools that will help you achieve your professional goals. We help older adults live an inspired life no matter what their financial situation.

Become part of a team where caring, compassion, and teamwork is the normal, not the exception. We actively promote a culture of respect by showing our appreciation for staff and their loyalty.

What\'s in it for you:

• Health, Dental, Vision insurance available
• Competitive compensation packages
• Pay on Demand
• High quality work with a collaborative team
• Generous Paid Time Off
• Growth Opportunities
• Fun community events!

What You\'ll Be Doing:

The Eligibility Coordinator is responsible for gathering the required documentation for qualifying residents to move into the community, including working with the resident and family to complete and obtain the necessary documentation, communicate with all necessary parties, coordinate assessment appointments and prepare the resident’s administrative file for submissions for approval. The Eligibility Coordinator has a unique opportunity to make an immediate impact and inspire purposeful lives for all.

We are driven by our core values each and every day: Own it! Respect it! Improve it! Celebrate it! Live it!

What we\'re looking for:

• High School Diploma or equivalent
• Two (2) or more years of experience working with state services agencies such as Medicaid, HUD or LITC
• Strong customer service orientation
• Ability to manage multiple tasks successfully.
• Bachelor\’s Degree in Social Work, preferred.
• Valid Driver\'s License with good driving record and proof of automobile insurance

Silver Birch Living provides a competitive salary and a comprehensive benefits package including BlueCross BlueShield medical, dental, vision, and life insurance, generous vacation and sick time, Pay on Demand, and 401(k) plan.

Join a growing company that invests in their employees. We invite you today to start a rewarding career with us!

Equal Opportunity Employer

Silver Birch Living provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, veteran status, disability or genetics.