Eligibility & Case Management Specialist

Ashiwi; Zuni Pueblo (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

ZECDC is seeking an Eligibility/Case Management Worker in New Mexico to provide comprehensive case management for cash assistance participants. This role conducts eligibility interviews, maintains TAS records, and coordinates referrals to employment and community resources.

Strong attention to accuracy and data management is essential. The position requires the ability to communicate in English and Zuni, maintain confidentiality, and work under supervision to support self-sufficiency goals for

Qualifications

• Knowledge of TANF, cash assistance, and related programs.
• Ability to conduct interviews and maintain accurate case files.
• Familiarity with TAS database and reporting requirements.

Responsibilities

• Conduct eligibility interviews and determine cash assistance eligibility.
• Maintain and update TAS case files and narratives.
• Coordinate services and refer participants to employment, training and community resources.

Skills

Case management

Interviewing

Data entry

Customer service

English

Zuni language

Driving

Education

Associate degree in Human Services

High school diploma with related coursework

Tools

TAS database

MS Word

MS Excel

Job description

ZECDC is seeking an Eligibility/Case Management Worker in New Mexico to provide comprehensive case management for cash assistance participants. This role conducts eligibility interviews, maintains TAS records, and coordinates referrals to employment and community resources.

Strong attention to accuracy and data management is essential. The position requires the ability to communicate in English and Zuni, maintain confidentiality, and work under supervision to support self-sufficiency goals for