Elevator Field Service Supervisor

Schindler Elevator Corporation; Chicago (IL); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

401k match

Medical, Dental and Vision plans

Paid vacation and holidays

Tuition Reimbursement

Parental Leave

Development opportunities

Job summary

Schindler Elevator Corporation in Chicago, IL is seeking an Associate Field Superintendent Service to lead field technicians, ensure safety and quality, and support service, maintenance, and repair sales.

The role requires a technical or engineering background, strong communication, and the ability to manage manpower while aligning with contract requirements. Base salary reflects the market range and location, with opportunities for growth.

Qualifications

• BS/AS degree in Engineering or Business with prior technical sales experience; or Journeyman Technician with minimum 5 years in field
• Minimum 3 years experience in either the elevator industry or in a related building systems industry
• Ability to effectively manage and resolve sensitive employee relations issues
• Solid problem solving and negotiating skills, high sense of urgency, strong communication and interpersonal skills
• Excellent PC skills

Responsibilities

• Build a team environment by leading field technicians
• Manage training and development of field technicians on established processes, tools and standards
• Foster excellent communication among team members while maintaining good working relationships with the local union
• Assure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements
• Continuously improve service delivery to ensure uniformly efficient and effective service
• Implement customer and Company requirements for quality, performance and passenger safety
• Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
• Develop a spirit of teamwork and dedication to quality among all employees
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures

Skills

Strong work ethic

Team oriented

Excellent communication

Financial acumen

Business development

Management skills

Problem solving

Education

BS/AS degree in Engineering or Business

Journeyman Technician with 5+ years in field

Job description

Schindler Elevator Corporation in Chicago, IL is seeking an Associate Field Superintendent Service to lead field technicians, ensure safety and quality, and support service, maintenance, and repair sales.

The role requires a technical or engineering background, strong communication, and the ability to manage manpower while aligning with contract requirements. Base salary reflects the market range and location, with opportunities for growth.