Elevator Service Field Superintendent

Schindler Elevator Corporation; Boston (MA); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision plans

Paid time off

Tuition reimbursement

Parental leave

Job summary

Schindler Elevator Corporation in Boston, MA is seeking an Associate Field Superintendent - Service to lead maintenance and repair of elevator and escalator systems, ensuring quality, safety, and customer satisfaction. You will oversee staffing, training, and safety for assigned projects, with potential involvement in sales support and project audits.

The role emphasizes adherence to EEO/AA requirements, tool provisioning, and proactive stakeholder engagement with IUEC agents while driving

Qualifications

• Bachelor's degree preferred or equivalent in relevant work experience in a related field
• Prior technical leadership experience preferred

Responsibilities

• Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
• Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
• Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints.
• Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
• Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
• Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
• Develop spirit of teamwork and dedication to quality improvement among all employees.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
• Maintain and manage pro-active relationships with local IUEC business agent.
• Advise Area management of competitor activity as related to pricing, performance and manpower

Skills

Technical leadership

Education

Bachelor's degree or equivalent in relevant field

Job description

Schindler Elevator Corporation in Boston, MA is seeking an Associate Field Superintendent - Service to lead maintenance and repair of elevator and escalator systems, ensuring quality, safety, and customer satisfaction. You will oversee staffing, training, and safety for assigned projects, with potential involvement in sales support and project audits.

The role emphasizes adherence to EEO/AA requirements, tool provisioning, and proactive stakeholder engagement with IUEC agents while driving