Elevator & Escalator Product Engineering Lead

Otis Elevator Co.; Bloomfield (CT); On-site; USD 116,000 - 174,000; Full time

Job summary

Otis Elevator Co. in Bloomfield, CT, is seeking a Product Engineering Manager to help customers identify parts and solutions for existing elevator and escalator systems. You will support growth initiatives, digital transformation, and lifecycle efforts across cross-functional teams.

The role requires strong elevator knowledge, problem-solving, and collaboration skills, with a focus on delivering technical content and development of modernization solutions for OTIS parts and equipment.

Qualifications

• Strong working knowledge of elevator and escalator components.
• Self-motivated, creative, and able to manage multiple projects.
• Excellent verbal and written communication skills; strong problem-solving abilities.
• Experience using CRM tools to manage workload and customer interactions.

Responsibilities

• Provide hands-on engineering support to identify parts and technical solutions for existing equipment.
• Analyze layouts, wiring diagrams, schematics, photos, surveys and other technical documentation to recommend solutions.
• Support downtime and shutdown scenarios by evaluating options and recommending solutions.
• Act as SME in technical content and contribute to knowledge management for customers and internal teams.

Skills

Elevator/escalator knowledge

CRM tools

Project management

Time management

Communication skills

Education

Bachelor’s degree in mechanical/electrical engineering or related field

Elevator industry experience (in lieu of degree)

Tools

CRM tools

Adobe

Web-based platforms

Job description

Otis Elevator Co. in Bloomfield, CT, is seeking a Product Engineering Manager to help customers identify parts and solutions for existing elevator and escalator systems. You will support growth initiatives, digital transformation, and lifecycle efforts across cross-functional teams.

The role requires strong elevator knowledge, problem-solving, and collaboration skills, with a focus on delivering technical content and development of modernization solutions for OTIS parts and equipment.