Elevated Restaurant Host — Luxury Resort Experience

EOS; Richmond (VT); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

VT Sick time + generous PTO

10 paid holidays (full-time)

401k with employer match (up to 4%)

Life insurance $25K

Long-term disability insurance

Employee Assistance Program

Health & wellness benefits

Dining discounts

Lodging discounts

Educational reimbursement

Job summary

The Equinox Resort & Spa, newly managed by EOS Hospitality, seeks a host/hostess to greet guests, manage reservations, and support service staff in Manchester, VT. The role emphasizes teamwork, hospitality, and guest satisfaction in a destination resort setting.

This position offers flexible hours with a base wage of $12.50 per hour, plus comprehensive benefits and growth opportunities within EOS Hospitality. Availability on weekdays and weekends is required to meet business needs.

Qualifications

• Prior experience in a restaurant setting preferred, but not required.
• Able to complete a satisfactory background check.
• Available and willing to work flexible hours including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for food and beverage.
• Must know how to prioritize, delegate, and respond in a timely fashion.

Responsibilities

• Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.
• Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).
• Contact guests as needed to move, confirm, or adjust reservations.
• Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.
• Assist with promptly resetting tables to standard.
• Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.)
• Complete all daily side work tasks efficiently and thoroughly.
• Take in person and over the phone to-go orders. Process payment securely, collect final bill, and coordinate handoff to guest.
• Restock host stand with clean menus, pens, charged tablet, trash removal, etc.
• Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.
• Check out with manager once shift is complete.
• Attend all scheduled meetings and training sessions.
• Practice conscious knowledge of food allergies and safety in preparation.
• Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up.
• Demonstrate a team-focused attitude and encourage collaboration.

Skills

Communication

Organizational skills

Problem solving

Hospitality mindset

Multitasking

Customer service experience

Job description

The Equinox Resort & Spa, newly managed by EOS Hospitality, seeks a host/hostess to greet guests, manage reservations, and support service staff in Manchester, VT. The role emphasizes teamwork, hospitality, and guest satisfaction in a destination resort setting.

This position offers flexible hours with a base wage of $12.50 per hour, plus comprehensive benefits and growth opportunities within EOS Hospitality. Availability on weekdays and weekends is required to meet business needs.