Electronics Service Center Planner — SAP/RMA

EXFO; Spring (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Service Center Planning Technician, where you will play a vital role in managing repair tasks and ensuring customer satisfaction. This entry-level position offers an exciting opportunity to work with electronic test equipment and engage with a dynamic team. You will be responsible for analyzing service requests, coordinating resources, and maintaining efficient operations within the service center. If you are detail-oriented and eager to learn in a fast-paced environment, this role is perfect for you. Embrace the chance to grow your career in the telecommunications industry and make a meaningful impact!

Qualifications

• 2-3 years of experience with electronic test equipment and a good understanding of electronics.
• Knowledge of fiber optic equipment is a plus.

Responsibilities

• Analyze customer requests and prioritize repair tasks based on urgency.
• Utilize SAP for efficient RMA planning and inventory management.

Skills

ERP Systems

Electronic Equipment Handling

Planning in Repair Environment

Attention to Detail

Verbal and Written Reporting

Ability to Learn Quickly

Customer Service Orientation

Education

College in Electronics Program

Tools

SAP

Job description

Join a forward-thinking company as a Service Center Planning Technician, where you will play a vital role in managing repair tasks and ensuring customer satisfaction. This entry-level position offers an exciting opportunity to work with electronic test equipment and engage with a dynamic team. You will be responsible for analyzing service requests, coordinating resources, and maintaining efficient operations within the service center. If you are detail-oriented and eager to learn in a fast-paced environment, this role is perfect for you. Embrace the chance to grow your career in the telecommunications industry and make a meaningful impact!