Electronics Retail: Customer Experience Specialist

Aafes; Fort Drum (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

AAFES at Fort Drum, NY is hiring a Retail Sales Associate to drive excellent customer experiences through proactive, friendly service. You will listen to customers, assess needs, demonstrate products like handheld devices, TVs, and video games, and suggest solutions to maximize satisfaction and brand loyalty.

Ideal candidates have a high school diploma, retail experience, and the ability to work a rotating schedule including days, nights, weekends, and some holidays.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Willing to learn and adapt to technology needs.
• Strong customer service and communication skills.

Responsibilities

• Assist customers with electronics questions and product recommendations.
• Maintain rotating schedule including days, nights, weekends, and some holidays.
• Cross-train in other store areas as needed.

Skills

Excellent communication

Basic computer skills

Learn and adapt to technology

Share brand knowledge

Electronics interest

Cross-train in other areas

Retail experience

Retail electronics experience

Education

High school diploma or equivalent

Job description

AAFES at Fort Drum, NY is hiring a Retail Sales Associate to drive excellent customer experiences through proactive, friendly service. You will listen to customers, assess needs, demonstrate products like handheld devices, TVs, and video games, and suggest solutions to maximize satisfaction and brand loyalty.

Ideal candidates have a high school diploma, retail experience, and the ability to work a rotating schedule including days, nights, weekends, and some holidays.