Electronics Repair & Sales Pro — In-Store Tech Specialist

Asurion; Madison (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Ongoing training and hands-on learning opportunities

Unlimited monthly bonus potential

Competitive hourly pay and benefits package

Career growth opportunities

Additional benefits for well-being

Job summary

Asurion is seeking a Retail Sales Technician in East Madison, WI, offering a starting pay of $17.00 per hour plus sales and repair incentives. Your role will involve providing technical expertise and troubleshooting customer devices while delivering personalized experiences.

Ideal candidates will have at least 1 year of customer service experience and be flexible to work various retail hours. Asurion offers ongoing training, competitive pay, and career growth opportunities.

Qualifications

• 1+ year of customer-service or retail sales experience.
• 6+ months of experience in product-service support or technology repair is preferred.
• Basic knowledge of mobile devices and operating systems.
• Flexibility to work retail hours, weekends, and holidays.
• Proven ability to multitask efficiently in a fast-paced setting.
• Passing background check (criminal record and drug test).

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Deliver personalized customer experiences through the 'serve, solve, and sell' method.
• Upsell Asurion products and meet sales goals.
• Support market initiatives and adapt to store needs.
• Efficiently multitask and self-manage in a dynamic retail environment.
• Represent Asurion and act with integrity in all customer interactions.

Skills

Customer-service experience

Retail-sales experience

Technical repair knowledge

Multitasking ability

Interpersonal skills

Job description

Asurion is seeking a Retail Sales Technician in East Madison, WI, offering a starting pay of $17.00 per hour plus sales and repair incentives. Your role will involve providing technical expertise and troubleshooting customer devices while delivering personalized experiences.

Ideal candidates will have at least 1 year of customer service experience and be flexible to work various retail hours. Asurion offers ongoing training, competitive pay, and career growth opportunities.