Electronics & PC Technician — Repair, Staging & Support

TDX Tech; Minneapolis, Northern (MN, KY); Hybrid; USD 26,000 - 39,000; Full time

Job summary

TDX Tech in Minneapolis seeks an Electronic / PC Technician to repair and stage a range of technology equipment for retail and hospitality clients.

The role requires travel up to 10% and involves direct customer interaction, technical training, and remote support when needed. The candidate should be detail-oriented with strong communication and documentation skills, able to work independently in a fast-paced environment.

Qualifications

• Completion of technical or vocational training program or equivalent on-the-job training.
• Exceptional service orientation.
• Requires superior analytical, evaluative, and problem-solving abilities.
• Excellent written and oral communication skills.
• Strong interpersonal skills with the ability to communicate with a variety of audiences.
• Superior interpersonal skills necessary to communicate complex information to various internal and external personnel in a clear, concise and well organized fashion.
• Exceptional attention to detail.
• High level of detail orientation necessary to document, train, and support executed technical phases of customer projects.
• Exceptionally self-motivated and directed.
• Must be comfortable with fast-paced, entrepreneurial corporate culture and the standards and work ethic consistent with that environment.
• Ability to create and sustain a positive environment for customers and associates through leadership, proper training and coaching.
• Efficient with Microsoft Office applications.

Responsibilities

• Repair and Stage technology equipment; complete main board repairs, replace defective parts, and complete equipment configurations and staging activities.
• Observe and test equipment following repair and make any repair adjustments as necessary.
• Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
• Self-motivate and work independently on day-to-day technical aspects of repairs and/or projects.
• Occasionally provide direct project management responsibility for certain projects, as needed.
• Travel up to 10% to North American client locations and training courses, as needed.
• Interact professionally with fellow employees, clients, and vendors.

Skills

Exceptional service orientation

Analytical problem solving

Excellent written and oral comms

Interpersonal skills

Attention to detail

Self-motivated

Adapt to fast-paced culture

Microsoft Office

Education

Technical or vocational training program

Tools

Microsoft Office

Job description

TDX Tech in Minneapolis seeks an Electronic / PC Technician to repair and stage a range of technology equipment for retail and hospitality clients.

The role requires travel up to 10% and involves direct customer interaction, technical training, and remote support when needed. The candidate should be detail-oriented with strong communication and documentation skills, able to work independently in a fast-paced environment.