Electronic Services & Card Operations Specialist

University of Hawaii Federal Credit Union; Honolulu (HI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

On-demand pay through financial-well-­

Medical Insurance (100% employee self-

Dental Insurance

401(k) Employer Match

Paid Time Off (35+ days/year)

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Job summary

University of Hawaii Federal Credit Union seeks an Electronic Services Specialist to provide back-office support for electronic services, including credit and debit cards, ACH, bill payment, and remote deposit capture.

You will handle account maintenance, audits, and various back-office functions, ensuring accuracy and efficiency. The role requires strong communication, problem-solving, and computer skills, with opportunities for growth within Electronic Services.

Qualifications

• High School diploma or GED required.
• Two years clerical/financial institution/operations & customer service experience.
• Basic understanding of MS Office Suite and financial applications.

Responsibilities

• Performs ACH processing, including exceptions and stop payments.
• Performs processing for the debit/credit card programs, including handling exceptions and processing disputes.
• Processes credit card payments.
• Inputs travel notifications for debit and credit cards.
• Monitors overdrawn accounts.
• Performs account maintenance on active and closed accounts.
• Responds to bill payment inquiries.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Problem solving

Computer skills

Education

High School Diploma or GED

Tools

MS Office

Financial applications basics

Job description

University of Hawaii Federal Credit Union seeks an Electronic Services Specialist to provide back-office support for electronic services, including credit and debit cards, ACH, bill payment, and remote deposit capture.

You will handle account maintenance, audits, and various back-office functions, ensuring accuracy and efficiency. The role requires strong communication, problem-solving, and computer skills, with opportunities for growth within Electronic Services.