Electronic Security Field Tech: CCTV, Access & IP

Kastle; Ohio; On-site; USD 42,000 - 64,000; Full time

Job summary

i2G Systems in Ohio is seeking an Electronic Security Service Technician to install, service, troubleshoot and maintain CCTV/IP camera systems, access control devices, intrusion alarms, and related low-voltage equipment at customer sites.

The role emphasizes hands-on field work, safety compliance, and collaboration with project managers, engineers, and vendors to resolve complex issues and keep systems running reliably.

Qualifications

• Experience with electronic security systems (video, access, intrusion)
• Strong understanding of IP networking, switches, PoE, and basic routing
• Ability to use diagnostic tools (multimeter, cable tester, laptop-based utilities)
• Knowledge of low-voltage wiring standards and installation best practices
• Strong problem-solving and customer-service skills
• Ability to work independently in the field
• Valid driver’s license; ability to lift equipment and work on ladders

Responsibilities

• Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
• Install and service access control systems (card readers, door hardware, controllers, biometrics)
• Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
• Perform preventive maintenance, system inspections, and firmware/software updates
• Run, terminate, and label low-voltage cabling (Cat5/6, coax, fiber)
• Read and interpret blueprints, wiring diagrams, and technical schematics
• Provide on-site and remote technical support to customers and internal teams
• Document service activities, parts used, and system configurations
• Ensure compliance with safety standards, company policies, and local regulations
• Collaborate with project managers, engineers, and vendors to resolve complex issues

Skills

IP networking

Customer service

Diagnosing problems

Field work

Tools

Multimeter

Cable tester

Laptop-based utilities

Job description

i2G Systems in Ohio is seeking an Electronic Security Service Technician to install, service, troubleshoot and maintain CCTV/IP camera systems, access control devices, intrusion alarms, and related low-voltage equipment at customer sites.

The role emphasizes hands-on field work, safety compliance, and collaboration with project managers, engineers, and vendors to resolve complex issues and keep systems running reliably.