Electronic Security Field Technician — CCTV, Access & Alarms

Kastle; Plain City (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

i2G Systems seeks a capable Electronic Security Service Technician to install, service, and maintain CCTV/IP camera systems, access control, and intrusion alarms. The role includes troubleshooting, network knowledge, and field service to ensure systems meet customer requirements.

The position requires hands-on experience with low-voltage wiring, safety compliance, and the ability to work independently in the field, with on-site and remote support to customers and teams.

Qualifications

• Experience with electronic security systems (video, access, intrusion)
• Strong understanding of IP networking, switches, PoE, and basic routing
• Ability to use diagnostic tools (multimeter, cable tester, laptop-based utilities)
• Knowledge of low-voltage wiring standards and installation best practices
• Strong problem-solving and customer-service skills
• Ability to work independently in the field
• Valid driver’s license; ability to lift equipment and work on ladders

Responsibilities

• Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
• Install and service access control systems (card readers, door hardware, controllers, biometrics)
• Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
• Perform preventive maintenance, system inspections, and firmware/software updates
• Run, terminate, and label low-voltage cabling (Cat5/6, coax, fiber)
• Read and interpret blueprints, wiring diagrams, and technical schematics
• Provide on-site and remote technical support to customers and internal teams
• Document service activities, parts used, and system configurations
• Ensure compliance with safety standards, company policies, and local regulations
• Collaborate with project managers, engineers, and vendors to resolve complex issues

Skills

IP networking

Low-voltage cabling

Troubleshooting

Valid driver's license

Education

High School Diploma or equivalent

Tools

Multimeter

Cable tester

PC utilities

Job description

i2G Systems seeks a capable Electronic Security Service Technician to install, service, and maintain CCTV/IP camera systems, access control, and intrusion alarms. The role includes troubleshooting, network knowledge, and field service to ensure systems meet customer requirements.

The position requires hands-on experience with low-voltage wiring, safety compliance, and the ability to work independently in the field, with on-site and remote support to customers and teams.