Electronic Repair Technician

Ziegler Cat; Minneapolis (MN); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life

Paid time off – 15 days

9 paid holidays

401(k) contributions & match

HSA up to $1000

STD & LTD

FSA & EAP

Paid Parental Leave

Education assistance

Job summary

Ziegler Inc. seeks an Electronic Repair Technician to provide OEM certified repair for CAT and GPS products used in precision agriculture. You'll diagnose, repair, and fabricate cables or harnesses, supporting warranty and non-warranty components.

Collaborate with Field Service, Technical Support, and GPS teams; update problem databases; analyze failure trends; and assist customers by phone or in person, with up to 10% travel.

Qualifications

• High School Diploma or GED required.
• 2-year degree in electronics preferred.
• Experience solving technical, electrical, and/or mechanical issues.
• Soldering skills a plus.
• Knowledge of GPS products is a plus (Caterpillar AccuGrade GPS/Laser, Trimble GPS).
• Customer service oriented and excellent communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Update databases for problem definition and repair history at the component serial number level.
• Sort database for frequent failures to inform sales, Tech Support, and OEM.
• Analyze component failure and report trends to supervisor.
• Support Level II and III technicians as needed.
• Maintain historical data and report on prescribed frequency.
• Assist with diagnosis and repair of GPS products.
• Fabricate and repair cables and harnesses.
• Assist customers by phone and in person with repair questions.
• Collaborate with external Trimble dealers and manufacturers on updates.

Skills

Problem solving

Customer service

Communication skills

Teamwork

Soldering

Learning orientation

Dependability

Microsoft Office

Education

High School Diploma or GED

2-year electronics degree

Tools

GPS products knowledge

Job description

SEE YOURSELF AT ZIEGLER

Ziegler CAT has an opening for an Electronic Repair Technician that will provide OEM certified repair capabilities for products sold by Ziegler in the areas of Machine Control and Precision Agriculture; repair capabilities will include both warranty and non-warranted components, fabrication of Ziegler specified cabling and assisting with Ziegler technical support in various areas.

Responsibilities

• Update database systems for problem definition and history of repairs at the component serial number level
• Sort database for frequent failures/repairs to develop a pro-active communication between sales, Technical Support, and OEM
• Analyze component failure for specifications and report any failure trends to supervisor
• Support Level II and III technicians as needed
• Maintain historical data and report on prescribed frequency
• Support Ziegler Field Service, Technical Communicators, GPS Technical Support, and GPS Sales in an effort to diagnose/assist with customer problem resolution
• Repair Caterpillar and Trimble GPS products that are used by Ziegler’s GPS customers
• Troubleshoot and diagnoses problems with customer equipment to efficiently and cost effectively make needed repairs
• Fabricate and repair cables and equipment harnessing
• Assist customers (by phone and walk in) with repair related troubleshooting and questions
• Work with external Trimble dealers to provide high quality support
• Work with manufacturers to obtain current repair updates and service bulletins
• Maintain and grow repair and bench technician knowledge of and experience with, GPS Products including but not limited to: Caterpillar AccuGrade GPS/Laser based Products Trimble GPS Based Products Trimble Base and Rover Products Trimble Precision Ag Products Cabling and interconnect fabrication and repair Diagram and update cabling products

Qualifications

• High School Diploma or GED required
• 2-year degree in electronics preferred
• Personal Attributes: Commitment/Dependability, Learning Orientation, Efficiency, Problem Solving, Teamwork
• Proficient in Microsoft Office Suite
• Experience in problem-solving technical, electrical, and/or mechanical issues
• Soldering skills a plus
• Customer service oriented
• Excellent communication skills
• Knowledge of and/or experience with the following GPS products would be a plus but not required: Caterpillar AccuGrade GPS/Laser, Trimble GPS Based, Trimble Base and Rover, and Trimble Precision Ag
• Travel: Up to 10% travel
• Minimum Physical Requirements: Lift/carry up to 40 lbs Neck rotation, stair climbing, ladder climbing, repetitive bending, forward reaching, overhead reaching, fingering/grapsing – able to use bolt box.

Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training.

Fulfill your calling by starting a career with Ziegler today!

Benefits

Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

The pay range for this position is $26.85 to $32.21 Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What We Can Offer You

• Competitive pay
• Health, dental/orthodontia, vision & life insurances
• Paid time off (PTO) – 15 days to start
• 9 Paid holidays
• 401(k) contributions & match HSA, Ziegler contributes up to $1000 tax-free annually
• STD & LTD Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Ongoing training
• Education assistance
• Advancement opportunities
• Safe, clean, and friendly work environment
• Military Friendly

Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

Build Your Career at Ziegler

Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.