Electronic Monitoring Field Technician

JusticePoint, Inc.; United States; Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Company vehicle after probation

Mileage reimbursement

Job summary

JusticePoint, Inc. is seeking Electronic Monitoring Installers to rapidly respond to service requests and deploy GPS, remote breath, home curfew, and continuous alcohol monitoring devices across assigned areas.

Installers will meet clients at residences or community locations and complete requests within 24 hours, often with substantial driving required. This role requires a valid license and reliable vehicle with insurance; a company vehicle is provided after a 90-day probation period, with

Qualifications

• Proficient in Microsoft Office and basic data entry.
• Ability to work independently with minimal supervision.
• Willingness to work evenings and weekends when required.
• Strong written and verbal communication skills.
• Valid driver*s license and automobile with insurance.
• Background checks required prior to and during employment.

Responsibilities

• Receive service requests from dispatch via phone, text, and email.
• Maintain inventory of monitoring devices.
• Establish location and time for meeting with client and complete service request within 24 hours.
• Install/retrieve/troubleshoot electronic monitoring device.
• Document all services and communicate status of request with contact person/team.
• Maintain detailed logs of hours worked and miles traveled utilizing web-based software.
• Represent JusticePoint professionally in all client interactions and service locations.
• Other duties as assigned.

Skills

Microsoft Office

Independent work

Flexible schedule

Communication skills

Driving

Diversity awareness

Job description

JusticePoint, Inc. is seeking Electronic Monitoring Installers to rapidly respond to service requests and deploy GPS, remote breath, home curfew, and continuous alcohol monitoring devices across assigned areas.

Installers will meet clients at residences or community locations and complete requests within 24 hours, often with substantial driving required. This role requires a valid license and reliable vehicle with insurance; a company vehicle is provided after a 90-day probation period, with