Electronic Engineer Technician-Regional (Welding) Charlotte, NC

Fronius Brasil; Portage (IN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule (hybrid)

PTO (paid time off)

401(k) matching

Medical/Dental/Vision coverage

Family medical coverage

Employee Assistance Program

Disability insurance (STD/LTD)

Flexible Spending Accounts

Job summary

Fronius USA, LLC is seeking an Electronic Engineer Technician-Regional who will work with welding equipment and Fronius systems to support the sales process. The role requires frequent travel to customer sites, installation sites, and meetings as you demonstrate the value of Fronius products and services.

You will troubleshoot, install, and configure welding systems, collaborate with the Sales Representative on configurations, and lead or support training events for clients and distributors

Qualifications

• Associate or Bachelor’s degree preferred in Electrical Engineering or related field.
• Experience in electrical technology/engineering field strongly preferred.
• Welding knowledge/experience a plus; robotic knowledge a plus.
• Must be willing and able to travel regularly within the USA and Europe, with valid passport.

Responsibilities

• Understand Fronius equipment configurations and installation processes.
• Troubleshoot and repair welding equipment in the field.
• Assist in upgrades or up-sells of installations.
• Create system configurations to meet customer needs with sales support.
• Provide product guidance and support at customer sites, remotely or on-site.
• Lead demonstrations and training events for colleagues and clients.
• Communicate system advice to customers and distributors via phone and email.
• Install welding system hardware and software at client locations.
• Participate in trade fairs and provide technical guidance at events.

Skills

Field experience

Problem solving

Travel ready

Team player

Independent work

Education

Associate or Bachelor’s degree in Electrical Engineering or related

Tools

MS Outlook

Excel

Word

PowerPoint

Job description

The Electronic Engineer Technician-Regional works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Electronic Engineer Technician-Regional is responsible for demonstrating to new and existing customers the value of Fronius products and services. This position requires frequent travel to customer sites, installation sites, and meetings.

Tasks and Responsibilities

• Understand Fronius equipment configurations and installation processes
• Troubleshoots, evaluates, and repairs welding equipment in the field
• Evaluates the client’s needs for upgrades or up-sells of current or new installations
• Supports the Fronius Sales Representative with creating system configurations to fulfill the customers’ needs
• Works independently with clients and prospective clients at their locations providing product guidance and support and addressing installation and product usability issues of routine to moderate complexity
• Attends presentations, develops proposals, conducts demonstrations while acting as the technical expert
• Provides system advice for Fronius team members, end customers, distributors, and dealers via phone and email communication
• Performs welding system hardware and software installation and integration at client’s location for both manual and robotic equipment
• Conducts training events for colleagues, distributors, dealers, and end clients with a focus on new and repeat sales
• Customizes training documents for new and existing clients
• Participate in trade fairs and provide product and technical guidance and support at regional and national events
• Leads or supports initiation of modifications/further development of Fronius products
• All other duties as assigned by management

Requirements

• Associates/ Bachelor's Degree from accredited college or university preferred
• Possess a valid passport, or has the ability to obtain and pay for a valid passport
• Regular Travel
• Must be willing and authorized to travel throughout the USA and Europe
• Must have a valid driver’s license
• Experience in the field and/or Electrical Technology/Engineering
• Welding knowledge/experience a plus
• Robotic knowledge/experience a plus
• Strong knowledge of MS Outlook, Excel, Word, Power Point
• Ability to work independently and/or remotely
• Candidate must be able to work with a team or alone as the need arises
• Problem-solving skills
• Ability to work on multiple projects
• Demonstrated ability as a team contributor

Health and Safety

• Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
• Ability to bend and reach, with repetitive motion.
• Hearing, naturally or with aids.
• Vision 20/20, with or without correction.
• Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending, Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
• Employees could be required to lift up to 50 pounds unassisted.
• Employees will perform duties in an office environment and a field setting.
• Employees will be occasionally exposed to tripping hazards.
• The noise level in the work environment is usually low to medium.

Benefits

• Flexible work schedule with hybrid options
• PTO available immediately plus 11 paid holidays
• Employer matched 401(k)
• Medical, Dental, and Vision covered 100% for employees
• 50% company paid Medical, Dental, and Vision for your family
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Flexible Spending Accounts for Health Care and Dependent Care

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

We are a family-owned company from Austria active in the electrical and electronics industry. With Fronius Welding, we are continually revolutionising welding technology, while Fronius Solar & Energy focuses on the best possible use of solar energy and optimising battery charging systems for intralogistics. We currently employ around 6,700 people worldwide and are always looking for new colleagues to join us in developing sustainable and forward-looking solutions. What sets us apart? Our outstanding corporate culture, which unites us despite all our diversity and individuality. Our Fronius spirit, our sense of togetherness, is always present. No matter in which area, whether in day-to-day business or at events: we are all part of the community. We are Fronius.