Electronic Engineer Technician-Regional (Welding) Charlotte, NC

Fronius; Wisconsin; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work schedule with hybrid opt

PTO immediately + 11 holidays

Employer matched 401(k)

Medical, Dental, Vision 100% for you

Family health benefits 50% paid

Employee Assistance Program

Disability insurance

Flexible Spending Accounts

Job summary

Fronius USA, LLC is seeking a field service technician to install, troubleshoot, and repair welding equipment at client sites across the USA and Europe. You will customize system configurations, provide technical guidance, and support sales with upgrades and new installations.

The role requires travel, strong electronics/engineering background, welding or robotics knowledge a plus, and the ability to work independently or remotely while collaborating with the team.

Qualifications

• Associates/Bachelor’s Degree from accredited college or university preferred.
• Must be willing and authorized to travel throughout the USA and Europe.
• Valid driver’s license required.
• Experience in the field and/or Electrical Technology/Engineering.
• Welding knowledge/experience a plus; robotic knowledge/experience a plus.
• Strong knowledge of MS Outlook, Excel, Word, PowerPoint.

Responsibilities

• Understand Fronius equipment configurations and installation processes.
• Troubleshoot, evaluate, and repair welding equipment in the field.
• Support Sales with system configurations to fulfill customer needs.
• Provide product guidance to clients and prospects at their locations.
• Attend presentations, develop proposals, and conduct demonstrations as the technical expert.
• Lead or support modifications/further development of Fronius products.
• Conduct training events for colleagues, distributors, dealers, and end clients.

Skills

Field experience

Electrical Engineering

Robotics

MS Office

Education

Associate degree

Bachelor's degree

Tools

MS Office

Job description

Tasks and Responsibilities

• Understands Fronius equipment configurations and installation processes
• Troubleshoots, evaluates, and repairs welding equipment in the field
• Evaluates the client’s needs for upgrades or up-sells of current or new installations
• Supports the Fronius Sales Representative with creating system configurations to fulfill the customers’ needs
• Works independently with clients and prospective clients at their locations providing product guidance and support and addressing installation and product usability issues of routine to moderate complexity
• Attends presentations, develops proposals, conducts demonstrations while acting as the technical expert
• Provides system advice for Fronius team members, end customers, distributors, and dealers via phone and email communication
• Performs welding system hardware and software installation and integration at client’s location for both manual and robotic equipment
• Conducts training events for colleagues, distributors, dealers, and end clients with a focus on new and repeat sales
• Customizes training documents for new and existing clients
• Participate in trade fairs and provide product and technical guidance and support at regional and national events
• Leads or supports initiation of modifications/further development of Fronius products
• All other duties as assigned by management

Requirements

• Associates/ Bachelor’s Degree from accredited college or university preferred
• Possess a valid passport, or has the ability to obtain and pay for a valid passport
• Regular Travel
• Must be willing and authorized to travel throughout the USA and Europe
• Must have a valid driver’s license
• Experience in the field and/or Electrical Technology/Engineering
• Welding knowledge/experience a plus
• Robotic knowledge/experience a plus
• Strong knowledge of MS Outlook, Excel, Word, Power Point
• Ability to work independently and/or remotely
• Candidate must be able to work with a team or alone as the need arises
• Problem-solving skills
• Ability to work on multiple projects
• Demonstrated ability as a team contributor

Health and Safety

• Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
• Ability to bend and reach, with repetitive motion.
• Hearing, naturally or with aids.
• Vision 20/20, with or without correction.
• Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,
• Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
• Employees could be required to lift up to 50 pounds unassisted.
• Employees will perform duties in an office environment and a field setting.
• Employees will be occasionally exposed to tripping hazards.
• The noise level in the work environment is usually low to medium.

We offer a generous benefit package including:

• Flexible work schedule with hybrid options
• PTO available immediately plus 11 paid holidays
• Employer matched 401(k)
• Medical, Dental, and Vision covered 100% for employees
• 50% company paid Medical, Dental, and Vision for your family
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Flexible Spending Accounts for Health Care and Dependent Care

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.