Electronic Catalog Technician

O'Reilly Automotive; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

O'Reilly Automotive seeks a Content QA Specialist to ensure the Electronic Product Catalog remains accurate and complete, reviewing new EPC content and applying QA tools.

You will address discrepancies reported by EPC users, implement content updates, and collaborate with trading partners to enhance coverage and add value through detailed product specifications and searchable content.

Qualifications

• Strong automotive product knowledge and understanding of automotive theories and repair procedures.
• Thorough knowledge of automotive parts cataloging or parts counter experience.
• Proficiency with computers and desktop applications, including SQL, MySQL, and Microsoft Office Suite.
• Professional verbal and written communication skills.
• Strong attention to detail and excellent organizational skills.

Responsibilities

• Maintain the accuracy of the Electronic Product Catalog (EPC) by analyzing new content for accuracy and completeness using QA tools.
• Analyze reported discrepancies from EPC users and implement modifications or add content to address issues.
• Communicate outcomes of actions back to the reporter.
• Develop and enhance value-add content for products within the EPC, including digital assets and features/benefits content.
• Create and validate content in collaboration with trading partners to improve coverage and data quality.
• Ensure pending line changes or product line reviews are reflected in the EPC before store release.
• Create EPC content for new product lines if vendor content is not available.

Skills

Automotive knowledge

Cataloging experience

SQL / MySQL

MS Office

Communication skills

Attention to detail

Organizational skills

Education

Associate or Bachelor's degree in business or computer science

Equivalent work experience

Tools

SQL

MySQL

Microsoft Office

Job description

This position is responsible for the overall accuracy of the O'Reilly Electronic Product Catalog content by ensuring catalog data files are reviewed for accuracy and processed efficiently with value-add content where appropriate.

ESSENTIAL JOB FUNCTIONS

• Maintain the accuracy of the Electronic Product Catalog (EPC) by analyzing new content for accuracy and completeness using quality assurance tools.
• Analyze reported application discrepancies provided by all users of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.
• Communicate to the reporter of the discrepancy the outcome of actions taken to address and or correct the issue.
• Develop and enhance value-add content in support of products within eCatalog database.
• Value-add content consists of digital assets, marketing copy, features and benefits information, product level specifications, product cross references, cross sell content and keyword search alias content.
• Interacts with trading partners to validate and acquire updated content in support of enhancing coverage and issues identified in original content set and communicate results of data analysis to management.
• Ensure content supporting pending line changes or product line reviews is properly represented within eCatalog system prior to store release.
• Creates application level eCatalog content in support of new product lines; if applicable product line content is not vendor supported.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

• Strong automotive product knowledge, understanding of automotive theories and repair procedures
• Thorough knowledge of automotive parts cataloging or parts counter experience
• Thorough understanding of computers and desktop applications required but not limited to SQL, MySQL, and Microsoft Office Suite
• Professional verbal and written communication skills
• Strong attention to detail and excellent organizational skills

Desired:

• Associate or bachelor degree in business or computer science or equivalent work experience
• Previous work experience in eCatalog content processing