Electronic Billing Coordinator Lead (Legal)

Henderson Scott US; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Henderson Scott US is seeking a Lead Electronic Billing Coordinator to guide eBilling operations for a global law firm. You will resolve complex submission issues, ensure client-specific compliance, and provide technical leadership to the billing team.

This fully remote role requires strong troubleshooting, vendor platform experience (Aderant, Elite 3E), and ability to train others while coordinating with attorneys and accounting colleagues on process improvements.

Qualifications

• Minimum of 3 years of electronic billing experience in a law firm or professional services environment.
• Familiarity with electronic billing vendor platforms and client-specific billing requirements.
• Experience with Aderant, Elite 3E, or comparable systems.
• Knowledge of LEDES files and electronic invoice submissions.
• Strong troubleshooting skills for complex billing issues and practical solutions.
• Experience training or mentoring billing team members is preferred.
• Excellent organizational skills with ability to manage competing priorities and meet deadlines.
• Strong communication with attorneys, clients, and internal stakeholders.
• Proficiency in Microsoft Excel.

Responsibilities

• Oversee electronic invoice submissions across client billing platforms, ensuring accuracy, compliance, and timely processing.
• Serve as primary resource for complex eBilling questions, system issues, and electronic invoice troubleshooting.
• Investigate invoice rejections, billing reductions, and submission errors, coordinating corrections, resubmissions, and appeals as appropriate.
• Manage electronic billing requirements for new client and matter setups, including vendor registrations and platform configurations.
• Coordinate timekeeper information, billing rates, and client-specific requirements across electronic billing systems.
• Review and maintain billing data to ensure consistency with client guidelines and outside counsel requirements.
• Provide technical assistance and training to billing professionals on electronic billing procedures, platforms, and best practices.
• Collaborate with billing and client accounting teams to address workflow challenges and improve submission efficiency.
• Monitor electronic billing activity, identify recurring issues, and recommend solutions to improve accuracy and reduce rejections.
• Assist with billing reports, system maintenance, and monthly billing cycle activities.
• Support client transitions to electronic billing platforms and assist with related implementation activities.
• Participate in departmental projects and initiatives focused on improving billing operations and processes.

Skills

Electronic billing

Troubleshooting

Communication

Training

Organization

Attention to detail

Education

Bachelor's degree in Accounting, Finance, or related discipline

Tools

Aderant

Elite 3E

BillBlast

ARCS

Excel

LEDES

Job description

Location: Remote - United States (Approved States)

Position Overview

A leading international law firm is seeking an experienced Lead Electronic Billing Coordinator to support its electronic billing operations. This position is ideal for a legal billing professional with advanced knowledge of eBilling systems, strong technical troubleshooting capabilities, and experience providing guidance to billing teams.

The successful candidate will play an integral role in maintaining efficient electronic billing processes, resolving complex submission issues, and ensuring compliance with client-specific requirements. This opportunity offers the ability to serve as a technical resource, contribute to process improvements, and collaborate with attorneys, accounting professionals, and other internal stakeholders.

Key Responsibilities

• Oversee and support electronic invoice submissions across multiple client billing platforms, ensuring accuracy, compliance, and timely processing.
• Serve as a primary resource for complex eBilling questions, system issues, and electronic invoice troubleshooting.
• Investigate invoice rejections, billing reductions, and submission errors, coordinating corrections, resubmissions, and appeals as appropriate.
• Manage electronic billing requirements for new client and matter setups, including vendor registrations and platform configurations.
• Coordinate timekeeper information, billing rates, and client-specific requirements across electronic billing systems.
• Review and maintain billing data to ensure consistency with client guidelines and outside counsel requirements.
• Provide technical assistance and training to billing professionals on electronic billing procedures, platforms, and best practices.
• Collaborate with billing and client accounting teams to address workflow challenges and improve submission efficiency.
• Monitor electronic billing activity, identify recurring issues, and recommend solutions to improve accuracy and reduce rejections.
• Assist with billing reports, system maintenance, and monthly billing cycle activities.
• Support client transitions to electronic billing platforms and assist with related implementation activities.
• Participate in departmental projects and initiatives focused on improving billing operations and processes.

Qualifications

• Minimum of 3 years of dedicated electronic billing experience within a law firm or professional services environment.
• Extensive familiarity with electronic billing vendor platforms and client-specific billing requirements.
• Experience with legal billing software such as Aderant, Elite 3E, or comparable systems.
• Knowledge of BillBlast, ARCS, or similar billing and collections applications is advantageous.
• Strong understanding of LEDES files, electronic invoice submissions, timekeeper rates, billing guidelines, and rejection resolution.
• Demonstrated ability to troubleshoot complex billing issues and provide practical solutions.
• Previous experience training, mentoring, or serving as a technical resource for billing team members preferred.
• Strong organizational skills with the ability to manage competing priorities and meet deadlines.
• Excellent communication skills and the ability to work effectively with attorneys, clients, and internal departments.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Bachelor's degree in Accounting, Finance, Business, or a related discipline preferred; equivalent professional experience will be considered.

Work Arrangement

This is a fully remote opportunity, available to candidates residing in approved U.S. states. The position requires the ability to work independently while collaborating with a distributed finance and accounting team.